I’m completely new to this world of genieacs and linux but I really like to study and know things, I managed to register a Huawei HG8245v5 ont in genie acs but when I hit the summon button I get the message NO CONTACT FROM CPE, I accidentally removed the parameter ping from the settings could that be the problem?
verify you can ping the CPE from the ACS
same to the ACS from the CPE
verify the ACS is registered on the CPE config under
Advanced / System Management / TR-069
enable genieacs debug
to read the log in realtime:
$ tail -f /var/log/genieacs/genieacs-debug.yaml
Make sure no firewall is blocking traffic.
ok first of all thank you for answer me so fast
when i try to use this command i get this
tail: cannot open ‘/var/log/genieacs/genieacs-debug.yaml’ for reading: No such file or directory
tail: no files remaining
ive turned off the firewall nothing changes.
check the picture of my ont tr069 configuration
ima doing right? that Connection Request User Name:" its the pppoe that i use to connect with the isp right?
now im getting connection request error: unexpected error 401…
from genieacs i cant ping my external ip but from CPE to the genieacs ping works fine.
now I can ping from acs server to cpe and from cpe to acs server aswell but that error Pinging error are still there, I saw here on forum that is because of the syntax of the ping but I don’t know where change it.