Huawei HG8145V5 shows device offline in genie acs

Hello, i am new to genie my Huawei Device HG8145v5 Shows offline when summoned. all othe onts are working fine. only issue is with huawei onts i can ping huawei ONTs from the genie acs server.

I have attached the TR069 Settings in HUAWEI ONT

The device shows online in genie acs and when click gives offline error as below

Curl command shows below output

nion@acs:~$ curl -v http://10.20.28.62:7547/eb91031571c56535bc1d2f9a107bdf11

  • Trying 10.20.28.62…
  • TCP_NODELAY set
  • Connected to 10.20.28.62 (10.20.28.62) port 7547 (#0)

GET /eb91031571c56535bc1d2f9a107bdf11 HTTP/1.1
Host: 10.20.28.62:7547
User-Agent: curl/7.58.0
Accept: /

  • Recv failure: Connection reset by peer
  • stopped the pause stream!
  • Closing connection 0
    curl: (56) Recv failure: Connection reset by peer
    nion@acs:~$

Please help me to fix this

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double posting won’t help. If your post get ignored (like many others) it’s probably because 1) you did not post enough information about the subject 2) nobody knows the answer.

About your issue, in our case right now we have 1800+ of those running in production.

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@rudymartin i have attached the complete config now with screenshots. please help.

the curl command does not include the credentials for the connection request. man curl

a connection request is just a glorified port knocking. CPE won’t answer it directly but instead it will initiate the connection to the acs. On acs side, if you take a look at the cwmp log, you should see the 6 CONNECTION REQUEST event. when that happens you know you are on the right track.

this should be pretty obvious but when you are in the process of learning a new product, you will want to create a minimal testing environment. and that excludes passwords. Once you got it working you might want to use them, or instead use a vlan for management like it was mentioned in this forum several times.