How to add device in my GenieACS server?

1

Hello, i am new to genieACS and i am trying to figure out how to add device.
Here is my router detail:
Device Type: GPON
Manufacturer: NBEL
Model Name: G-1425-MA
Hardware Version: 3FE47510BAAA
Software Version: 3FE46343AFIA94

The login credentials i use to get into the server is
Username: s********
Password: T**********

Here is what i have done in tr069 setting in router so far

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But the device is not shown in the dashboard of genieacs… help

2

you added in the config of the genieacs under admin – > config , this:
cwmp.auth and cwmp.connectionRequestAuth to:
AUTH(“cpe”, “cpe”)
AUTH(“RMS”, “RMS”)

you need to add that so genieacs can auth to the CPE.

4

image
Thanks for responding. It is already added in config btw

5

Did you try without “cwmp.auth and cwmp.connectionRequestAuth”?

Failing that you could perform a packet capture on your server to confirm what (if any) packets are coming from your GPON device.

6

confiuguration in acs is fine ig cause other routers are being added to portal

7

Are the other routers the same model and firmware version?

8

Unfortunately, no. All other routers added to this server are of different model. The router i am trying to add is first of its kind

9

Then you should try to confirm what communication is happening between the device and your server.

Try a packet capture. It’s possible the device is not sending out anything to register on the ACS.

10

ok i will try that tomorrow and update. thank you