Periodic inform time is 8 min
online:
label: “‘Online status’”
slices:
1_onlineNow:
color: “‘#31a354’”
filter: Events.Inform > NOW() - 10 * 60 * 1000
label: “‘Online now’”
2_past24:
color: “‘#FF0000’”
filter: Events.Inform < NOW() - 10 * 60 * 1000
label: “‘Offline’”
So if periodic inform arrived within 10 min then it declare the device online else offline.
I am using genieacs version 1.2.9…
Checked in genieacs cwmp log that the device sends periodic update in every 8 min but genieacs shows the status offline and after around 15-20 min device status comes back to online
Please advice if any parameter or configuration need to adjust