Device is offline and Internal Server Error

[akcoder]

Start by looking in the log files.

Cwmp log files , not getting

where i will get cwmp log files, in /var/log, i have 4-files for 4 services. in that i have genieacs.ui.access.log , in that only i am getting log files. i have genieacs-cwmp.access.log, i am not getting any log files. i want to troubleshoot , why i am not connecting ONU to genieacs. can anyone tell, where i got cwmp log files

HG8245H5 to ACS

You will need to look in the logs. Log file location will be specified in the genieacs.env file.