Upload speedtest moving back to 'None'

Check the device log. There is sometimes useful information in there.

Another option for getting more useful information is crack the router open and there will either be a 4 pin header, for an unpopulated 4 pin header on the circuit board. If the header is unpopulated, its a simple matter to solder on a header. You can probably find the pinout of the header on the internet, but its not hard to figure out which pin is which too. Use a USB → TTL serial adapter with serial params of 115200,8n1.

I’ve used this method many, many times to get useful debug information from the CPE.