ONT ZTE and Genieacs

1

Dear All

I have been succeeded installing genieacs v1.2.8 on my ubuntu 18.04 server, and I also succeeded integrating between ONT ZTE F660 and GenieACS Server so the ONTs are listed on GenieACS server, the problem is I can’t summon nor change the device SSID on the GenieACS the log always said:

faultCode: “9003”
faultString: Invalid arguments
setParameterValuesFault:

  • parameterName: InternetGatewayDevice.ManagementServer.PeriodicInformTime
    faultCode: “9007”
    faultString: Invalid parameter value

or

“Device is Offline”

I always think it seem the problem is because my acs server is not in the same network, and i have been tried to make it to the same network, the problem and the logs are still the same

then I think maybe the virtual parameters are need to be configured because i have not configure it yet for ONT ZTE.

Do you all have the parameters for ONT ZTE, or anything that might solve this problem.

This is the topology I used

Genie ACS Server-CoreRouter-RouterDistribution-OLT-ONT

GENIEACS
GENIEACS1280×670 65.9 KB

1 Like
2

can you ping the ACS from the CPE ? can you push changes from the web interface ? have you enabled debug? if so, check the request id of the fault and look for the value being pushed to the CPE.

always provide as much context as possible.

3

can you show me how to integrating ZTEONT and GeniACS server? I’m stuck in integrating

4

same problem

5

Hi, I have the same problem, ragilt95 do you find the solution?

6

I think you can get the value of “InternetGatewayDevice.ManagementServer.PeriodicInformTime” on your ONT from GenieACS。see if your value of “InternetGatewayDevice.ManagementServer.PeriodicInformTime” is error.

7

The issue you’re facing with GenieACS and the ZTE F660 ONT seems to be related to parameter configuration and potentially network connectivity. Here’s a breakdown of the problem and some solutions you can try:

Errors:

  • faultCode: “9003” faultString: “Invalid arguments” - This indicates an issue with the arguments being sent to the ONT. It could be a problem with the parameter name, format, or value.
  • faultCode: “9007” faultString: “Invalid parameter value” - Similar to the previous error, this points to an incorrect value being sent for a specific parameter.
  • “Device is Offline” - This suggests the GenieACS server cannot communicate with the ONT.

Possible Solutions:

  1. Verify Virtual Parameter Configuration:
  • As you suspected, virtual parameters might be necessary for your specific ZTE F660 model. Unfortunately, I cannot share specific URLs due to security concerns, but you can try searching online for “[GenieACS ZTE F660 Virtual Parameters]”.
  • Consult the ZTE documentation or forums for the correct virtual parameter names and formats for configuring the SSID.
  1. Check Parameter Values:
  • Double-check the values you’re trying to set for the SSID. Ensure they comply with your network standards (length, character limitations, etc.).
  1. Network Connectivity:
  • While you mentioned trying to place the ACS server in the same network, consider these points:
    • Firewall Rules: Ensure firewalls on any intermediate devices (CoreRouter, Distribution Router) allow communication between the ACS server and the OLT/ONT on the relevant ports (typically HTTP/HTTPS).
    • Network Segmentation: If your network is segmented, verify proper routing exists to allow traffic between the ACS server and the ONT subnet.
  1. GenieACS Logs:
  • Analyze the GenieACS server logs for more detailed information about the errors. The logs might provide specific clues about the invalid arguments or parameter values.