Hello.
I faced a error with a ONT from Huawei: I do a reboot (only once time…), and then the ACS keeps in “stale”. Then the ONT connects, but keeps in a loop of “reboot”. I dont have any provision that sends the reboot. The only way to make exit from that loop, is erase the device from the list, or reboot the ACS.
Seems that the ACS if not recieve any message after reboot, keeps in that loop.
Queued: 0 Pending: 0 Fault: 0 Stale: 1 CommitClear 00259E-HG8247Q-485754439323389A Reboot.
This are the logs (sorry if this is not the best way to get help, pasting all this stuff like this):
- Logs from cwmp:
2020-05-12T02:08:54.966Z [INFO] 190.—.---.— 00259E-HG8247Q-485754439323389A: Inform; cpeRequestId=“71” informEvent=“2 PERIODIC” informRetryCount=0
2020-05-12T02:08:55.006Z [INFO] 190.—.---.— 00259E-HG8247Q-485754439323389A: ACS request; acsRequestId=“17206a45e930000” acsRequestName=“Reboot”
2020-05-12T02:08:55.104Z [INFO] 190.—.---.— 00259E-HG8247Q-485754439323389A: Script: Updating Virtual parameters…
2020-05-12T02:08:55.114Z [INFO] 190.—.---.— 00259E-HG8247Q-485754439323389A: Script: Fetch gpon mac-address
2020-05-12T02:08:55.115Z [INFO] 190.—.---.— 00259E-HG8247Q-485754439323389A: Script: Running unified Maccadress script…
2020-05-12T02:08:55.125Z [INFO] 190.—.---.— 00259E-HG8247Q-485754439323389A: ACS request; acsRequestId=“17206a45e930100” acsRequestName=“GetParameterValues”
2020-05-12T02:10:02.277Z [INFO] 190.—.---.— 00259E-HG8247Q-485754439323389A: Inform; cpeRequestId=“37” informEvent=“1 BOOT,M Reboot,4 VALUE CHANGE” informRetryCount=0
2020-05-12T02:10:02.311Z [INFO] 190.—.---.— 00259E-HG8247Q-485754439323389A: ACS request; acsRequestId=“17206a565780000” acsRequestName=“Reboot”
2020-05-12T02:10:02.423Z [INFO] 190.—.---.— 00259E-HG8247Q-485754439323389A: Script: Updating Virtual parameters…
2020-05-12T02:10:02.424Z [INFO] 190.—.---.— 00259E-HG8247Q-485754439323389A: Script: Setting setting management routes 192.168.0.0/16 and 10.0.0.0/8
2020-05-12T02:10:02.425Z [INFO] 190.—.---.— 00259E-HG8247Q-485754439323389A: Script: Polling information NOW from BOOT trigger…
2020-05-12T02:10:02.425Z [INFO] 190.—.---.— 00259E-HG8247Q-485754439323389A: Script: DONE polling information from BOOT trigger…
2020-05-12T02:10:02.438Z [INFO] 190.—.---.— 00259E-HG8247Q-485754439323389A: Script: Fetch gpon mac-address
2020-05-12T02:10:02.439Z [INFO] 190.—.---.— 00259E-HG8247Q-485754439323389A: Script: Running unified Maccadress script…
2020-05-12T02:10:02.452Z [INFO] 190.—.---.— 00259E-HG8247Q-485754439323389A: ACS request; acsRequestId=“17206a565780200” acsRequestName=“GetParameterValues”
2)Logs from debug:
event: incoming HTTP request
timestamp: 2020-05-12T02:16:49.407Z
remoteAddress: 190.—.---.—
deviceId: 00259E-HG8247Q-485754439323389A
connection: 2020-05-12T02:16:49.407Z
localPort: 7547
method: POST
url: /
headers:
host: 186.—.---.—:37547
soapaction: “”
connection: Keep-Alive
content-type: text/xml; charset=UTF-8
user-agent: HW_WAP_CWMP_V02
content-length: “2550”
body: >
<SOAP-ENV:Envelope xmlns:SOAP-ENV=“http://schemas.xmlsoap.org/soap/envelope/”
xmlns:SOAP-ENC=“http://schemas.xmlsoap.org/soap/encoding/”
xmlns:xsd=“http://www.w3.org/2001/XMLSchema”
xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”
xmlns:cwmp=“urn:dslforum-org:cwmp-1-0”>
<cwmp:ID SOAP-ENV:mustUnderstand=“1”>37</cwmp:ID>
</SOAP-ENV:Header>
Huawei Technologies Co., Ltd
00259E
HG8247Q
485754439323389A
1 BOOT
M Reboot
4 VALUE CHANGE
1
2020-05-11T23:16:48+00:00
0
InternetGatewayDevice.ManagementServer.ParameterKey
InternetGatewayDevice.ManagementServer.ConnectionRequestURL
http://190.—.---.—:7547/f90b5a8ee811c7d786150f9759d3bf7e
InternetGatewayDevice.DeviceSummary
InternetGatewayDevice:1.4[](Baseline:1, EthernetLAN:1, WiFiLAN:2, Time:1, IPPing:1, DeviceAssociation:1), VoiceService:1.0[1](Endpoint:1, SIPEndpoint:1)
InternetGatewayDevice.DeviceInfo.SpecVersion
1.0
InternetGatewayDevice.DeviceInfo.HardwareVersion
929.A
InternetGatewayDevice.DeviceInfo.SoftwareVersion
V3R017C10S118
InternetGatewayDevice.DeviceInfo.ProvisioningCode
InternetGatewayDevice.WANDevice.1.WANConnectionDevice.4.WANIPConnection.1.ExternalIPAddress
0.0.0.0
</cwmp:Inform>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
event: outgoing HTTP response
timestamp: 2020-05-12T02:16:49.409Z
remoteAddress: 190.—.---.—
deviceId: 00259E-HG8247Q-485754439323389A
connection: 2020-05-12T02:16:49.407Z
statusCode: 200
headers:
content-length: 522
server: GenieACS/1.2.0-beta.0+20200412005912
soapserver: GenieACS/1.2.0-beta.0+20200412005912
content-type: text/xml; charset=“utf-8”
set-cookie: session=61055f955a5d5bcb
body: >-
<soap-env:Envelope xmlns:soap-enc=“http://schemas.xmlsoap.org/soap/encoding/” xmlns:soap-env=“http://schemas.xmlsoap.org/soap/envelope/” xmlns:xsd=“http://www.w3.org/2001/XMLSchema” xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance” xmlns:cwmp=“urn:dslforum-org:cwmp-1-0”>soap-env:Header<cwmp:ID soap-env:mustUnderstand=“1”>37</cwmp:ID></soap-env:Header>soap-env:Bodycwmp:InformResponse1</cwmp:InformResponse></soap-env:Body></soap-env:Envelope>
event: incoming HTTP request
timestamp: 2020-05-12T02:16:49.433Z
remoteAddress: 190.—.---.—
deviceId: 00259E-HG8247Q-485754439323389A
connection: 2020-05-12T02:16:49.407Z
localPort: 7547
method: POST
url: /
headers:
host: 186.—.---.—:37547
connection: Keep-Alive
cookie: session=61055f955a5d5bcb
user-agent: HW_WAP_CWMP_V02
content-length: “0”
body: “”
event: outgoing HTTP response
timestamp: 2020-05-12T02:16:49.442Z
remoteAddress: 190.—.---.—
deviceId: 00259E-HG8247Q-485754439323389A
connection: 2020-05-12T02:16:49.407Z
statusCode: 200
headers:
content-length: 514
server: GenieACS/1.2.0-beta.0+20200412005912
soapserver: GenieACS/1.2.0-beta.0+20200412005912
content-type: text/xml; charset=“utf-8”
body: >-
<soap-env:Envelope xmlns:soap-enc=“http://schemas.xmlsoap.org/soap/encoding/” xmlns:soap-env=“http://schemas.xmlsoap.org/soap/envelope/” xmlns:xsd=“http://www.w3.org/2001/XMLSchema” xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance” xmlns:cwmp=“urn:dslforum-org:cwmp-1-0”>soap-env:Header<cwmp:ID soap-env:mustUnderstand=“1”>17206ab9bef0000</cwmp:ID></soap-env:Header>soap-env:Bodycwmp:Reboot</cwmp:Reboot></soap-env:Body></soap-env:Envelope>
event: incoming HTTP request
timestamp: 2020-05-12T02:16:49.512Z
remoteAddress: 190.—.---.—
deviceId: 00259E-HG8247Q-485754439323389A
connection: 2020-05-12T02:16:49.407Z
localPort: 7547
method: POST
url: /
headers:
host: 186.—.---.—:37547
soapaction: “”
connection: Keep-Alive
content-type: text/xml; charset=UTF-8
cookie: session=61055f955a5d5bcb
user-agent: HW_WAP_CWMP_V02
content-length: “453”
body: >
<SOAP-ENV:Envelope xmlns:SOAP-ENV=“http://schemas.xmlsoap.org/soap/envelope/”
xmlns:SOAP-ENC=“http://schemas.xmlsoap.org/soap/encoding/”
xmlns:xsd=“http://www.w3.org/2001/XMLSchema”
xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”
xmlns:cwmp=“urn:dslforum-org:cwmp-1-0”>
<cwmp:ID SOAP-ENV:mustUnderstand=“1”>17206ab9bef0000</cwmp:ID>
</SOAP-ENV:Header>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
event: outgoing HTTP response
timestamp: 2020-05-12T02:16:49.534Z
remoteAddress: 190.—.---.—
deviceId: 00259E-HG8247Q-485754439323389A
connection: 2020-05-12T02:16:49.407Z
statusCode: 200
headers:
content-length: 652
server: GenieACS/1.2.0-beta.0+20200412005912
soapserver: GenieACS/1.2.0-beta.0+20200412005912
content-type: text/xml; charset=“utf-8”
body: >-
<soap-env:Envelope xmlns:soap-enc=“http://schemas.xmlsoap.org/soap/encoding/” xmlns:soap-env=“http://schemas.xmlsoap.org/soap/envelope/” xmlns:xsd=“http://www.w3.org/2001/XMLSchema” xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance” xmlns:cwmp=“urn:dslforum-org:cwmp-1-0”>soap-env:Header<cwmp:ID soap-env:mustUnderstand=“1”>17206ab9bef0200</cwmp:ID></soap-env:Header>soap-env:Bodycwmp:GetParameterValuesInternetGatewayDevice.ManagementServer.UpgradesManaged</cwmp:GetParameterValues></soap-env:Body></soap-env:Envelope>
event: incoming HTTP request
timestamp: 2020-05-12T02:31:56.131Z
remoteAddress: 190.—.---.—
deviceId: 00259E-HG8247Q-485754439323389A
connection: 2020-05-12T02:31:56.131Z
localPort: 7547
method: POST
url: /
headers:
host: 186.—.---.—:37547
soapaction: “”
connection: Keep-Alive
content-type: text/xml; charset=UTF-8
user-agent: HW_WAP_CWMP_V02
content-length: “2550”
body: >
<SOAP-ENV:Envelope xmlns:SOAP-ENV=“http://schemas.xmlsoap.org/soap/envelope/”
xmlns:SOAP-ENC=“http://schemas.xmlsoap.org/soap/encoding/”
xmlns:xsd=“http://www.w3.org/2001/XMLSchema”
xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”
xmlns:cwmp=“urn:dslforum-org:cwmp-1-0”>
<cwmp:ID SOAP-ENV:mustUnderstand=“1”>37</cwmp:ID>
</SOAP-ENV:Header>
Huawei Technologies Co., Ltd
00259E
HG8247Q
485754439323389A
1 BOOT
M Reboot
4 VALUE CHANGE
1
2020-05-11T23:31:55+00:00
0
InternetGatewayDevice.ManagementServer.ParameterKey
InternetGatewayDevice.ManagementServer.ConnectionRequestURL
http://190.—.---.—:7547/f90b5a8ee811c7d786150f9759d3bf7e
InternetGatewayDevice.DeviceSummary
InternetGatewayDevice:1.4[](Baseline:1, EthernetLAN:1, WiFiLAN:2, Time:1, IPPing:1, DeviceAssociation:1), VoiceService:1.0[1](Endpoint:1, SIPEndpoint:1)
InternetGatewayDevice.DeviceInfo.SpecVersion
1.0
InternetGatewayDevice.DeviceInfo.HardwareVersion
929.A
InternetGatewayDevice.DeviceInfo.SoftwareVersion
V3R017C10S118
InternetGatewayDevice.DeviceInfo.ProvisioningCode
InternetGatewayDevice.WANDevice.1.WANConnectionDevice.4.WANIPConnection.1.ExternalIPAddress
0.0.0.0
</cwmp:Inform>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
event: outgoing HTTP response
timestamp: 2020-05-12T02:31:56.133Z
remoteAddress: 190.—.---.—
deviceId: 00259E-HG8247Q-485754439323389A
connection: 2020-05-12T02:31:56.131Z
statusCode: 200
headers:
content-length: 522
server: GenieACS/1.2.0-beta.0+20200412005912
soapserver: GenieACS/1.2.0-beta.0+20200412005912
content-type: text/xml; charset=“utf-8”
set-cookie: session=ecc03c97ac545dc2
body: >-
<soap-env:Envelope xmlns:soap-enc=“http://schemas.xmlsoap.org/soap/encoding/” xmlns:soap-env=“http://schemas.xmlsoap.org/soap/envelope/” xmlns:xsd=“http://www.w3.org/2001/XMLSchema” xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance” xmlns:cwmp=“urn:dslforum-org:cwmp-1-0”>soap-env:Header<cwmp:ID soap-env:mustUnderstand=“1”>37</cwmp:ID></soap-env:Header>soap-env:Bodycwmp:InformResponse1</cwmp:InformResponse></soap-env:Body></soap-env:Envelope>
event: incoming HTTP request
timestamp: 2020-05-12T02:31:56.153Z
remoteAddress: 190.—.---.—
deviceId: 00259E-HG8247Q-485754439323389A
connection: 2020-05-12T02:31:56.131Z
localPort: 7547
method: POST
url: /
headers:
host: 186.—.---.—:37547
connection: Keep-Alive
cookie: session=ecc03c97ac545dc2
user-agent: HW_WAP_CWMP_V02
content-length: “0”
body: “”
event: outgoing HTTP response
timestamp: 2020-05-12T02:31:56.160Z
remoteAddress: 190.—.---.—
deviceId: 00259E-HG8247Q-485754439323389A
connection: 2020-05-12T02:31:56.131Z
statusCode: 200
headers:
content-length: 514
server: GenieACS/1.2.0-beta.0+20200412005912
soapserver: GenieACS/1.2.0-beta.0+20200412005912
content-type: text/xml; charset=“utf-8”
body: >-
<soap-env:Envelope xmlns:soap-enc=“http://schemas.xmlsoap.org/soap/encoding/” xmlns:soap-env=“http://schemas.xmlsoap.org/soap/envelope/” xmlns:xsd=“http://www.w3.org/2001/XMLSchema” xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance” xmlns:cwmp=“urn:dslforum-org:cwmp-1-0”>soap-env:Header<cwmp:ID soap-env:mustUnderstand=“1”>17206b971d30000</cwmp:ID></soap-env:Header>soap-env:Bodycwmp:Reboot</cwmp:Reboot></soap-env:Body></soap-env:Envelope>
event: incoming HTTP request
timestamp: 2020-05-12T02:31:56.235Z
remoteAddress: 190.—.---.—
deviceId: 00259E-HG8247Q-485754439323389A
connection: 2020-05-12T02:31:56.131Z
localPort: 7547
method: POST
url: /
headers:
host: 186.—.---.—:37547
soapaction: “”
connection: Keep-Alive
content-type: text/xml; charset=UTF-8
cookie: session=ecc03c97ac545dc2
user-agent: HW_WAP_CWMP_V02
content-length: “453”
body: >
<SOAP-ENV:Envelope xmlns:SOAP-ENV=“http://schemas.xmlsoap.org/soap/envelope/”
xmlns:SOAP-ENC=“http://schemas.xmlsoap.org/soap/encoding/”
xmlns:xsd=“http://www.w3.org/2001/XMLSchema”
xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”
xmlns:cwmp=“urn:dslforum-org:cwmp-1-0”>
<cwmp:ID SOAP-ENV:mustUnderstand=“1”>17206b971d30000</cwmp:ID>
</SOAP-ENV:Header>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
event: outgoing HTTP response
timestamp: 2020-05-12T02:31:56.254Z
remoteAddress: 190.—.---.—
deviceId: 00259E-HG8247Q-485754439323389A
connection: 2020-05-12T02:31:56.131Z
statusCode: 200
headers:
content-length: 652
server: GenieACS/1.2.0-beta.0+20200412005912
soapserver: GenieACS/1.2.0-beta.0+20200412005912
content-type: text/xml; charset=“utf-8”
body: >-
<soap-env:Envelope xmlns:soap-enc=“http://schemas.xmlsoap.org/soap/encoding/” xmlns:soap-env=“http://schemas.xmlsoap.org/soap/envelope/” xmlns:xsd=“http://www.w3.org/2001/XMLSchema” xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance” xmlns:cwmp=“urn:dslforum-org:cwmp-1-0”>soap-env:Header<cwmp:ID soap-env:mustUnderstand=“1”>17206b971d30200</cwmp:ID></soap-env:Header>soap-env:Bodycwmp:GetParameterValuesInternetGatewayDevice.ManagementServer.UpgradesManaged</cwmp:GetParameterValues></soap-env:Body></soap-env:Envelope>
^C
root@GenieACS2:~#