Device page and Ping error


on my device page all devices has Pinging Error!

ping from genieacs server to device is ok
ping from device to genieacs server is ok

I have no idea where the problem is… is it ping icmp protocol?
I connected the device directly to the server without a firewall and the problem still remains

Unfortunately it doesn’t log the error message in the browser console. Will fix that. In the mean time, you can open the network monitor (ctrl+shift+e in Firefox) and find the ping request and from there you should be able to see the error message from the server.

Failed to load resource: the server responded with a status of 500 (Internal Server Error) :3000/api/ping/

Error: Command failed: ping -w 1 -i 0.2 -c 3
ping: bad timing interval: 0.2

correct syntax ping -w 1 -i 0,2 -c 3

where to look for it in genieacs scripts?

What’s your OS?

Ubuntu 20.04

I add to locale
now all is ok, but in my country decimal separator is “,”

I’m in the same trouble. how did you solve it?