Device page and Ping error

hello!

on my device page all devices has Pinging 172.16.48.99: Error!

ping from genieacs server to device is ok
ping from device to genieacs server is ok

I have no idea where the problem is… is it ping icmp protocol?
I connected the device directly to the server without a firewall and the problem still remains

Unfortunately it doesn’t log the error message in the browser console. Will fix that. In the mean time, you can open the network monitor (ctrl+shift+e in Firefox) and find the ping request and from there you should be able to see the error message from the server.

Failed to load resource: the server responded with a status of 500 (Internal Server Error) :3000/api/ping/10.0.19.199:1

Error: Command failed: ping -w 1 -i 0.2 -c 3 10.0.19.199
ping: bad timing interval: 0.2

correct syntax ping -w 1 -i 0,2 -c 3 10.0.19.199

where to look for it in genieacs scripts?

What’s your OS?

Ubuntu 20.04

I add to locale
LC_NUMERIC=.
now all is ok, but in my country decimal separator is “,”