I am facing a big problem.
I set up my ACS server and everything works fine, all my boxes appear in my UI.
When sending actions to the cpe, such as a reboot or refresh, I can only do it with those boxes that are in my local network.
Those cpes that are in another network, return me as a response “Device is Offline”.
In search of solving this, I accessed the debug_file and found this:
event: incoming HTTP request
event: outgoing HTTP response
event: outgoing HTTP request
remote Address: 192.168.2.101
error: socket hang up
and seeing this, it seems quite logical to me that it fails, since it is trying to connect through the local ip, am I correct?
I need help to be able to work with the cpe that are in other networks.
Thank you for your time.