CPE Authentication request error

Hello all,

I’m trying to use a genie server which someone other than myself has setup. I’m able to kinda figure out what the username format is, but am lost on the password.

If I put cwmp.auth = AUTH(username, “MyPassword”) in the config I believed I would be able to overwrite the old password and use the same username format, but this results in the CPE’s remaining reachable by ping “Pinging 172.xx.xx.28: 1 ms” but still appear offline.

If I put cwmp.auth = true, the devices all appear online, but they are not responding to summon, “no contact from CPE” or “Connection request error: Incorrect connection request credentials”.

I am using genieacs v1.2.5+20210312233623, I would like to be able to just have the devices serial number as the username and the password as my password but it doesn’t want to be found by genie at all if I don’t use the format for username that’s currently used, ex " 10B36F-WAG%2D8F2W6%2DXS-AZRS00000021" but using cwmp.auth = AUTH(DeviceID.ID, “MyPassword”) did not work.

Thanks for any help.