Connectivity between ONTs and Genieacs server after being reset of ONTs

Question
1

hello experts!

i am new to Genieacs and just stuck on how Devices (ont’s) automatically connect after a factory reset. i am testing with huawei, zte, fiberhome onts. please guide what should i need for this setup thanks.

2

Hi,

There are different ways to do this. Probably the best way would be for the ONT to receive the TR69 URL via DHCP option 43 from your OLT.

The ONT should ideally have a separate, default private WAN interface to get the URL and be managed via the ACS.

Hope that helped.

3

hi,

I successfully added the onts into Genieacs, and they are communicating. and i have a management VLAN for tr069 purposes. all onts receives the lease from dhcp. but the main problme is when ont resets accidentally by the user’s side, then we lost the connectivity between user ont and our genieacs server.

Here I am explaining what i have done.

1: sync or add the ONT with the OLT

2: ONT receives the IPs from the DHCP server.

3: We refresh the page of Geniacs, and we sync the ont in Geniacs successfully

THE PROBLEM IS WHEN USER RESET THE ONT THEN WE ADD THE ONT TO OLT.

but how the ont obtain its configuration from Genieacs server. i mean automatically configuration from acs.

4

The WAN interface used for the ONT should be part of the default configuration of the ONT. Usually your vendor support would help you set that up.

Once that is done, even when a user resets the ONT, the management interface is still there and your GenieACS scripts can add whatever other interfaces the ONT needs - voice, data, etc.

DR