Suddenly this afternoon I started getting “Bad session state” errors for a particular CPE. I’ve rebooted the CPE, CWMP and redis process to no avail. There is nothing remarkable in either the cwmp log or the debug log for the CPE. I’m not really sure how to debug this from here given that there isn’t any concrete error message. This error is occurring on my dev instance which has 3 active CPEs. This is the only CPE giving me this error.
I tried deleting the CPE from Genie and rebooted the device and still get the same error.
-dan
2019-01-21T23:46:36.454Z [INFO] 172.27.240.128 3c9066-963138_T281_C-SR555AA046%2D5000077: Inform; cpeRequestId=“1219693439” informEvent=“1 BOOT,4 VALUE CHANGE” informRetryCount=0
2019-01-21T23:46:42.552Z [ERROR] 172.27.240.128 3c9066-963138_T281_C-SR555AA046%2D5000077: Bad session state
Due to limitations of discord, I had to edit the SOAP messages below to remove http://…
REQUEST Mon Jan 21 2019 14:46:36 GMT-0900 (AKST)
{“host”:“172.24.254.12:7548”,“user-agent”:“CV2_TR69_CPE_04_00”,“connection”:“keep-alive”,“soapaction”:“”,“content-type”:“text/xml”,“content-length”:“3588”}
<SOAP-ENV:Envelope
xmlns:SOAP-ENV=“…”
xmlns:SOAP-ENC=“…”
xmlns:xsd=“…”
xmlns:xsi=“…”
xmlns:cwmp=“urn:dslforum-org:cwmp-1-0”>
<SOAP-ENV:Header>
<cwmp:ID SOAP-ENV:mustUnderstand=“1”>1219693439</cwmp:ID>
</SOAP-ENV:Header>
<SOAP-ENV:Body>
<cwmp:Inform>
<DeviceId>
<Manufacturer>SmartRG</Manufacturer>
<OUI>3c9066</OUI>
<ProductClass>963138_T281_C</ProductClass>
<SerialNumber>SR555AA046-5000077</SerialNumber>
</DeviceId>
<Event SOAP-ENC:arrayType=“cwmp:EventStruct[2]”>
<EventStruct>
<EventCode>1 BOOT</EventCode>
<CommandKey></CommandKey>
</EventStruct>
<EventStruct>
<EventCode>4 VALUE CHANGE</EventCode>
<CommandKey></CommandKey>
</EventStruct>
</Event>
<MaxEnvelopes>1</MaxEnvelopes>
<CurrentTime>2019-01-21T14:46:36+00:00</CurrentTime>
<RetryCount>0</RetryCount>
<ParameterList SOAP-ENC:arrayType=“cwmp:ParameterValueStruct[0009]”>
<ParameterValueStruct>
<Name>InternetGatewayDevice.DeviceSummary</Name>
<Value xsi:type=“xsd:string”>InternetGatewayDevice:1.4, X_CISCO_COM_CAH:1</Value>
</ParameterValueStruct>
<ParameterValueStruct>
<Name>InternetGatewayDevice.DeviceInfo.SpecVersion</Name>
<Value xsi:type=“xsd:string”>1.0</Value>
</ParameterValueStruct>
<ParameterValueStruct>
<Name>InternetGatewayDevice.DeviceInfo.HardwareVersion</Name>
<Value xsi:type=“xsd:string”>SR555ac</Value>
</ParameterValueStruct>
<ParameterValueStruct>
<Name>InternetGatewayDevice.DeviceInfo.SoftwareVersion</Name>
<Value xsi:type=“xsd:string”>2.6.1.2018:12:06:15:18:05</Value>
</ParameterValueStruct>
<ParameterValueStruct>
<Name>InternetGatewayDevice.DeviceInfo.ProvisioningCode</Name>
<Value xsi:type=“xsd:string”></Value>
</ParameterValueStruct>
<ParameterValueStruct>
<Name>InternetGatewayDevice.ManagementServer.ConnectionRequestURL</Name>
<Value xsi:type=“xsd:string”>…</Value>
</ParameterValueStruct>
<ParameterValueStruct>
<Name>InternetGatewayDevice.ManagementServer.ParameterKey</Name>
<Value xsi:type=“xsd:string”>(null)</Value>
</ParameterValueStruct>
<ParameterValueStruct>
<Name>InternetGatewayDevice.WANDevice.3.WANConnectionDevice.1.WANIPConnection.1.ExternalIPAddress</Name>
<Value xsi:type=“xsd:string”>172.27.240.128</Value>
</ParameterValueStruct>
<ParameterValueStruct>
<Name>InternetGatewayDevice.WANDevice.3.WANConnectionDevice.1.WANIPConnection.1.ExternalIPAddress</Name>
<Value xsi:type=“xsd:string”>172.27.240.128</Value>
</ParameterValueStruct>
</ParameterList>
</cwmp:Inform>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
# RESPONSE Mon Jan 21 2019 14:46:36 GMT-0900 (AKST)
{“Server”:“GenieACS/1.1.2”,“SOAPServer”:“GenieACS/1.1.2”,“Content-Type”:“text/xml; charset="utf-8"”,“Set-Cookie”:“session=2da851ae880bfc3f”}
<?xml version=“1.0” encoding=“UTF-8”?>
<soap-env:Envelope xmlns:soap-enc=“…” xmlns:soap-env=“…” xmlns:xsd=“…” xmlns:xsi=“…” xmlns:cwmp=“urn:dslforum-org:cwmp-1-0”>
<soap-env:Header>
<cwmp:ID soap-env:mustUnderstand=“1”>1219693439</cwmp:ID>
</soap-env:Header>
<soap-env:Body>
<cwmp:InformResponse>
<MaxEnvelopes>1</MaxEnvelopes>
</cwmp:InformResponse>
</soap-env:Body>
</soap-env:Envelope>