I am facing an issue while trying to push a firmware upgrade to the ONT using GenieACS. after i added file via file options in admin tab ? please kindly look help to me asap
Hi Prem,
Are you getting an error when trying to push the upgrade?
Make sure that your FS_PORT is reachable.
yes
this issue after upgrade and no such operation performed like reboot and rest and push file ?help me
The error seems clear…Incorrect connection request credentials.
Can you confirm the username and password on both the ACS and the CPE are the same?
No ACS -USER NAME- Airtelacs
P/w -airtelacs and cpe side - acs, acs
Are there any faults listed for this device?
I suspect that there are faults, and you would need to address them before trying firmware upgrades, etc.
Can you show the list of faults?
as of now faults showing?
and please look image and let me know
it’s mandotary fill the CPE USERNAME AND P/W like how before we submit the acs url in cwmp or after Genieacs connected ? how to fill this
By default, the ACS username and password gets set by genieACS, the first time it registers.
If this device is already on your ACS, you can delete it and then enter admin for both the ACS username and ACS password.
You can also enter admin for the CPE username and CPE password.
Once the device registers on the ACS, return to the above page and see if the username and password was changed.