In one of our environments we had a situation where we were not seeing cwmp faults in the UI fault tab.
It occurred after we recently upgraded from Debian 9/Nodejs10/Genieacs1.2beta to Debian 11/Node16/Genieacs1.28/Mongo44
We upgraded a number of environments from various versions 1.1, 1.1.2, 1.2beta and 1.2.4 on Debian 9or10 to Debian 11/1.2.8 without any issues so far, other than discovering environments without avx support can not go to prebuilt Mongo5 (anything westmere or earlier).
The missing faults resulted in no errors; Faults showed up in the cwmp logs, and in the device page UI on commit, but nothing in the persistent fault list, which would normally block preset channels.
A quick runthough on dependencies showed everything in place, with our node/mongo from deb sources uptodate and a few npm packages required for external scripts.
# dpkg -l mongodb-org nodejs ii mongodb-org 4.4.10 amd64 MongoDB open source document-oriented database system (metapackage) ii nodejs 16.13.1-deb-1nodesource1
# npm -g ls /usr/lib ├── email@example.com ├── firstname.lastname@example.org ├── email@example.com+20211027200938 ├── firstname.lastname@example.org ├── email@example.com └── firstname.lastname@example.org
As it turned out, we had some legacy node-xxxx packages from when we had been using the Debian distro-packaged node and ruby packages with older GenieACS 1.1 versions.
Removing rails allowed all the node-xxx to be autoremoved by the apt package manager, and the problem is resolved. There are now no other node packages other than nodejs from nodesource.
acs3# dpkg -l | grep node ii nodejs 16.13.1-deb-1nodesource1
And faults are appearing in the GUI faults tab again. We have no idea which of the older node modules were causing interference or overrides.
Just in case somebody else has the same issue