Error" exceptionMessage="Failed to acquire lock"

[flashget81]

Hello,

I met a lot of logs as follows:

genieacs-cwmp: 2023-09-10T09:38:44.433Z [ERROR] Uncaught exception; pid=70426 exceptionName=“Error” exceptionMessage=“Failed to acquire lock” exceptionStack=“Error: Failed to acquire lock\n at _s (/usr/lib/node_modules/genieacs/bin/genieacs-cwmp:2:58134)\n → /usr/lib/node_modules/lib/cache.ts:101:13\n at processTicksAndRejections (internal/process/task_queues.js:97:5)”

my environment as
GenieACS 1.2.8
NodeJS: 12
MongoDB shell version v4.4.14

Can you check and advise me to fix it

Thank you so much for your support

[ganjap123]

I am also facing same issues,

let me know how did you solved

[harilam]

Check my reply here

Cwmp service failed with "Database clock skew too great" log

Hi Felipe, I think I already figured out the problem with my production environment. My production run a cron job to get all devices’ information every 2 hours via NBI and this is the main cause of the exceptionName=“Error” exceptionMessage=“Database clock skew too great” and exceptionName=“MongoNotConnectedError” exceptionMessage=“MongoClient must be connected to perform this operation”. I just add some delay and reduce the number of devices / each request from my cron job and now problem di…