Cannot search by "Tag:" v1.2

#1

Hello,

We are running v1.2 and are not able to search by “Tag:”

When we conduct a tag search for example on 2 devices, we get a list that says “No records” and a 0/2 count, but next to that we can download a csv file that lists the 2 devices with the proper tag.

Any thoughts?

#2

Can you post a copy of your “edit filters”? I had a similar issue and I forgot to add the following to my code.

type: string

Also, are the devices actually tagged? It should show on the dashboard.

#3

Here is the default Product class: filter as well as the default Tag: filter.

  • label: “‘Product class’”
    parameter: DeviceID.ProductClass
    type: “‘string’”
  • label: “‘Tag’”
    parameter: tag
    type: “‘string’”

Product class works fine, and the tag filter seems to work too, because I can download the csv with the devices, except the UI is not displaying it properly. I am looking into the UI config section to narrow down any discrepancies.

#4

This is how mine looks;

- label: "'Tag'"
  type: "'tag'"
#6

For v1.2(beta) in your “Edit Filters” config?

Changed mine to;

label: “‘Tag’”
parameter: tag
type: “‘tag’”

Now when I do a filter by “Tag:” on the Devices page the field becomes red and does not search on it anymore.

Changing it back to type: “‘string’” fixes that.

#7

I am having the same issue. Has anyone figured this out?

Thanks!

1 Like
#8

I have not figured it out. Please be sure to come back and share with me if you find it.

#9

I’m sure it is something simple, but it is frustrating to be sure…