Hi guys how are you?
I was not using the ACS for some days and now suddenly stopped working.
I guess for some reason my env file is missing a lot of information…
Here is the output of the status:
acsgenie@acsgenie2:~$ systemctl status genieacs-ui.service
● genieacs-ui.service - GenieACS UI
Loaded: loaded (/etc/systemd/system/genieacs-ui.service; enabled; vendor preset: enabled)
Active: active (running) since Tue 2025-03-11 10:30:50 -03; 3min 23s ago
Main PID: 633 (node)
Tasks: 25 (limit: 2224)
Memory: 152.7M
CPU: 32.680s
CGroup: /system.slice/genieacs-ui.service
├─ 633 node /usr/bin/genieacs-ui
├─6654 /usr/bin/node /usr/bin/genieacs-ui
└─6766 /usr/bin/node /usr/bin/genieacs-ui
Mar 11 10:30:50 acsgenie2 systemd[1]: Started GenieACS UI.
Mar 11 10:31:30 acsgenie2 genieacs-ui[633]: 2025-03-11T13:31:30.228Z [INFO] genieacs-ui starting; pid=633 version=“1.2.13+240606fc80”
Mar 11 10:32:38 acsgenie2 genieacs-ui[1672]: 2025-03-11T13:32:38.140Z [ERROR] Uncaught exception; pid=1672 exceptionName=“MongoServerSelectionError” exceptionMe>
Mar 11 10:32:38 acsgenie2 genieacs-ui[633]: 2025-03-11T13:32:38.242Z [ERROR] Worker died; pid=1672 exitCode=1
Mar 11 10:32:38 acsgenie2 genieacs-ui[1683]: 2025-03-11T13:32:38.426Z [ERROR] Uncaught exception; pid=1683 exceptionName=“MongoServerSelectionError” exceptionMe>
Mar 11 10:32:38 acsgenie2 genieacs-ui[633]: 2025-03-11T13:32:38.590Z [ERROR] Worker died; pid=1683 exitCode=1
Mar 11 10:33:39 acsgenie2 genieacs-ui[4270]: 2025-03-11T13:33:39.003Z [ERROR] Uncaught exception; pid=4270 exceptionName=“MongoServerSelectionError” exceptionMe>
Mar 11 10:33:39 acsgenie2 genieacs-ui[633]: 2025-03-11T13:33:39.086Z [ERROR] Worker died; pid=4270 exitCode=1
Mar 11 10:33:42 acsgenie2 genieacs-ui[4372]: 2025-03-11T13:33:42.915Z [ERROR] Uncaught exception; pid=4372 exceptionName=“MongoServerSelectionError” exceptionMe>
Mar 11 10:33:43 acsgenie2 genieacs-ui[633]: 2025-03-11T13:33:43.009Z [ERROR] Worker died; pid=4372 exitCode=1
Can you help me out please?
Thanks !
Regards,
Hernan.-