UI doesnt show all devices

1

Hi guys,

Im trying to migrate from 1.1.3 to 1.2 and in the lab i have different device types. one of them are Fritz!Boxes. in the CMWP Logs I see the device can communicate with the ACS Server but its not showing in the GUI what is the problem here?

— part of cmwp log —

2019-09-13T12:41:45.786Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: Inform; cpeRequestId="102" informEvent="2 PERIODIC" informRetryCount=0
2019-09-13T12:41:45.809Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: ACS request; acsRequestId="16d2aa4ca1d0000" acsRequestName="GetParameterNames"
2019-09-13T12:41:45.885Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: ACS request; acsRequestId="16d2aa4ca1d0001" acsRequestName="GetParameterValues"
2019-09-13T12:41:45.903Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:42:13.133Z [INFO] 172.18.15.151 00259E-HG8247H-485754439AA52B4A: Inform; cpeRequestId="108741" informEvent="2 PERIODIC" informRetryCount=36
2019-09-13T12:42:13.164Z [INFO] 172.18.15.151 00259E-HG8247H-485754439AA52B4A: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:43:00.906Z [INFO] 172.18.10.34 00259E-HG8247H-485754432ECCD49C: Inform; cpeRequestId="3885" informEvent="2 PERIODIC" informRetryCount=36
2019-09-13T12:43:00.936Z [INFO] 172.18.10.34 00259E-HG8247H-485754432ECCD49C: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:44:32.244Z [INFO] 172.18.14.236 00259E-HG8247H-48575443E627DE61: Inform; cpeRequestId="3886" informEvent="2 PERIODIC" informRetryCount=37
2019-09-13T12:44:32.276Z [INFO] 172.18.14.236 00259E-HG8247H-48575443E627DE61: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:44:45.742Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: Inform; cpeRequestId="103" informEvent="2 PERIODIC" informRetryCount=0
2019-09-13T12:44:45.766Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: ACS request; acsRequestId="16d2aa789270000" acsRequestName="GetParameterNames"
2019-09-13T12:44:45.858Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: ACS request; acsRequestId="16d2aa789270001" acsRequestName="GetParameterValues"
2019-09-13T12:44:45.876Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:45:13.537Z [INFO] 172.18.15.151 00259E-HG8247H-485754439AA52B4A: Inform; cpeRequestId="108742" informEvent="2 PERIODIC" informRetryCount=37
2019-09-13T12:45:13.569Z [INFO] 172.18.15.151 00259E-HG8247H-485754439AA52B4A: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:46:00.293Z [INFO] 172.18.10.34 00259E-HG8247H-485754432ECCD49C: Inform; cpeRequestId="3886" informEvent="2 PERIODIC" informRetryCount=37
2019-09-13T12:46:00.332Z [INFO] 172.18.10.34 00259E-HG8247H-485754432ECCD49C: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:47:32.614Z [INFO] 172.18.14.236 00259E-HG8247H-48575443E627DE61: Inform; cpeRequestId="3887" informEvent="2 PERIODIC" informRetryCount=38
2019-09-13T12:47:32.658Z [INFO] 172.18.14.236 00259E-HG8247H-48575443E627DE61: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:47:45.757Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: Inform; cpeRequestId="104" informEvent="2 PERIODIC" informRetryCount=0
2019-09-13T12:47:45.778Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: ACS request; acsRequestId="16d2aaa48560000" acsRequestName="GetParameterNames"
2019-09-13T12:47:45.862Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: ACS request; acsRequestId="16d2aaa48560001" acsRequestName="GetParameterValues"
2019-09-13T12:47:45.878Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:48:13.912Z [INFO] 172.18.15.151 00259E-HG8247H-485754439AA52B4A: Inform; cpeRequestId="108743" informEvent="2 PERIODIC" informRetryCount=38
2019-09-13T12:48:13.945Z [INFO] 172.18.15.151 00259E-HG8247H-485754439AA52B4A: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:49:00.049Z [INFO] 172.18.10.34 00259E-HG8247H-485754432ECCD49C: Inform; cpeRequestId="3887" informEvent="2 PERIODIC" informRetryCount=38
2019-09-13T12:49:00.084Z [INFO] 172.18.10.34 00259E-HG8247H-485754432ECCD49C: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:50:31.997Z [INFO] 172.18.14.236 00259E-HG8247H-48575443E627DE61: Inform; cpeRequestId="3888" informEvent="2 PERIODIC" informRetryCount=39
2019-09-13T12:50:32.037Z [INFO] 172.18.14.236 00259E-HG8247H-48575443E627DE61: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:50:45.737Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: Inform; cpeRequestId="105" informEvent="2 PERIODIC" informRetryCount=0
2019-09-13T12:50:45.763Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: ACS request; acsRequestId="16d2aad07630000" acsRequestName="GetParameterNames"
2019-09-13T12:50:45.853Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: ACS request; acsRequestId="16d2aad07630001" acsRequestName="GetParameterValues"
2019-09-13T12:50:45.870Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:51:14.328Z [INFO] 172.18.15.151 00259E-HG8247H-485754439AA52B4A: Inform; cpeRequestId="108744" informEvent="2 PERIODIC" informRetryCount=39
2019-09-13T12:51:14.359Z [INFO] 172.18.15.151 00259E-HG8247H-485754439AA52B4A: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:52:00.965Z [INFO] 172.18.10.34 00259E-HG8247H-485754432ECCD49C: Inform; cpeRequestId="3888" informEvent="2 PERIODIC" informRetryCount=39
2019-09-13T12:52:01.000Z [INFO] 172.18.10.34 00259E-HG8247H-485754432ECCD49C: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:53:32.411Z [INFO] 172.18.14.236 00259E-HG8247H-48575443E627DE61: Inform; cpeRequestId="3889" informEvent="2 PERIODIC" informRetryCount=40
2019-09-13T12:53:32.456Z [INFO] 172.18.14.236 00259E-HG8247H-48575443E627DE61: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:53:45.748Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: Inform; cpeRequestId="106" informEvent="2 PERIODIC" informRetryCount=0
2019-09-13T12:53:45.772Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: ACS request; acsRequestId="16d2aafc68e0000" acsRequestName="GetParameterNames"
2019-09-13T12:53:45.812Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: ACS request; acsRequestId="16d2aafc68e0001" acsRequestName="GetParameterValues"
2019-09-13T12:53:45.824Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:54:13.720Z [INFO] 172.18.15.151 00259E-HG8247H-485754439AA52B4A: Inform; cpeRequestId="108745" informEvent="2 PERIODIC" informRetryCount=40
2019-09-13T12:54:13.757Z [INFO] 172.18.15.151 00259E-HG8247H-485754439AA52B4A: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:55:00.358Z [INFO] 172.18.10.34 00259E-HG8247H-485754432ECCD49C: Inform; cpeRequestId="3889" informEvent="2 PERIODIC" informRetryCount=40
2019-09-13T12:55:00.400Z [INFO] 172.18.10.34 00259E-HG8247H-485754432ECCD49C: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:56:31.853Z [INFO] 172.18.14.236 00259E-HG8247H-48575443E627DE61: Inform; cpeRequestId="3890" informEvent="2 PERIODIC" informRetryCount=41
2019-09-13T12:56:31.890Z [INFO] 172.18.14.236 00259E-HG8247H-48575443E627DE61: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:56:45.764Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: Inform; cpeRequestId="107" informEvent="2 PERIODIC" informRetryCount=0
2019-09-13T12:56:45.783Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: ACS request; acsRequestId="16d2ab285be0000" acsRequestName="GetParameterNames"
2019-09-13T12:56:45.876Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: ACS request; acsRequestId="16d2ab285be0001" acsRequestName="GetParameterValues"
2019-09-13T12:56:45.896Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:57:14.122Z [INFO] 172.18.15.151 00259E-HG8247H-485754439AA52B4A: Inform; cpeRequestId="108746" informEvent="2 PERIODIC" informRetryCount=41
2019-09-13T12:57:14.156Z [INFO] 172.18.15.151 00259E-HG8247H-485754439AA52B4A: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T12:58:00.104Z [INFO] 172.18.10.34 00259E-HG8247H-485754432ECCD49C: Inform; cpeRequestId="3890" informEvent="2 PERIODIC" informRetryCount=41
2019-09-13T12:58:00.141Z [INFO] 172.18.10.34 00259E-HG8247H-485754432ECCD49C: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T13:02:20.888Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: Inform; cpeRequestId="108" informEvent="2 PERIODIC" informRetryCount=5
2019-09-13T13:02:20.919Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: ACS request; acsRequestId="16d2ab7a2960000" acsRequestName="GetParameterNames"
2019-09-13T13:02:21.053Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: ACS request; acsRequestId="16d2ab7a2960001" acsRequestName="GetParameterValues"
2019-09-13T13:02:21.071Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T13:02:32.403Z [INFO] 172.18.14.236 00259E-HG8247H-48575443E627DE61: Inform; cpeRequestId="3891" informEvent="2 PERIODIC" informRetryCount=43
2019-09-13T13:02:32.435Z [INFO] 172.18.14.236 00259E-HG8247H-48575443E627DE61: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T13:02:45.778Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: Inform; cpeRequestId="109" informEvent="2 PERIODIC" informRetryCount=0
2019-09-13T13:02:45.807Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: ACS request; acsRequestId="16d2ab8040c0000" acsRequestName="GetParameterNames"
2019-09-13T13:02:45.935Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: ACS request; acsRequestId="16d2ab8040c0001" acsRequestName="GetParameterValues"
2019-09-13T13:02:45.946Z [INFO] 77.245.191.36 00040E-FRITZ%21Box-DC396F407E33: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2019-09-13T13:03:14.640Z [INFO] 172.18.15.151 00259E-HG8247H-485754439AA52B4A: Inform; cpeRequestId="108747" informEvent="2 PERIODIC" informRetryCount=43
2019-09-13T13:03:14.676Z [INFO] 172.18.15.151 00259E-HG8247H-485754439AA52B4A: Script: ACS SETTINGS INTERNETGATEWAY-DEVICE-OBJECT executed
2

image
image.png1321×439 29.7 KB

missing Fritzboxes

3

Are there any exceptions or crashes? Can you share debug log for one of the Frtizbox devices?

4

Hi Zaidka,

There is no Fault log in the Gui, and I dont see any crash. It looks behind its connected and also using EXT-Scripts but in the GUI not showing.

Here is one DEBUG Log:

event: incoming HTTP request
timestamp: 2019-09-16T06:35:05.496Z
remoteAddress: 77.245.191.34
deviceId: 00040E-FRITZ%21Box-DC396F407E33
connection: 2019-09-16T06:35:05.392Z
localPort: 7547
method: POST
url: /
headers:
host: 77.245.178.54:7547
user-agent: AVM/154.07.01
cookie: session=e6559b5ca3799f99
content-length: “2819”
content-type: text/xml; charset=“utf-8”
soapaction: “”
body: >-

<soap:Envelope
xmlns:soap=“http://schemas.xmlsoap.org/soap/envelope/”
xmlns:soap-enc=“http://schemas.xmlsoap.org/soap/encoding/”
xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”
xmlns:xsd=“http://www.w3.org/2001/XMLSchema”
xmlns:cwmp=“urn:dslforum-org:cwmp-1-0”>
soap:Header
<cwmp:ID soap:mustUnderstand=“1”>16d38c82b2a0000</cwmp:ID>
</soap:Header>
soap:Body
cwmp:GetParameterNamesResponse


InternetGatewayDevice.DeviceInfo.X_AVM-DE_VendorUnsupportedModifications
false


InternetGatewayDevice.DeviceInfo.X_AVM-DE_ProvisioningSucceededURL
true


InternetGatewayDevice.DeviceInfo.DeviceLog
false


InternetGatewayDevice.DeviceInfo.FirstUseDate
false


InternetGatewayDevice.DeviceInfo.UpTime
false


InternetGatewayDevice.DeviceInfo.ProvisioningCode
true


InternetGatewayDevice.DeviceInfo.SpecVersion
false


InternetGatewayDevice.DeviceInfo.AdditionalSoftwareVersion
false


InternetGatewayDevice.DeviceInfo.ModemFirmwareVersion
false


InternetGatewayDevice.DeviceInfo.SoftwareVersion
false


InternetGatewayDevice.DeviceInfo.HardwareVersion
false


InternetGatewayDevice.DeviceInfo.SerialNumber
false


InternetGatewayDevice.DeviceInfo.ProductClass
false


InternetGatewayDevice.DeviceInfo.Description
false


InternetGatewayDevice.DeviceInfo.ModelName
false


InternetGatewayDevice.DeviceInfo.ManufacturerOUI
false


InternetGatewayDevice.DeviceInfo.Manufacturer
false


</cwmp:GetParameterNamesResponse>
</soap:Body>
</soap:Envelope>

event: outgoing HTTP response
timestamp: 2019-09-16T06:35:05.507Z
remoteAddress: 77.245.191.34
deviceId: 00040E-FRITZ%21Box-DC396F407E33
connection: 2019-09-16T06:35:05.392Z
statusCode: 200
headers:
content-length: 643
server: GenieACS/1.2.0-beta.0+20190730182732
soapserver: GenieACS/1.2.0-beta.0+20190730182732
content-type: text/xml; charset=“utf-8”
body: >-

<?xml version="1.0" encoding="UTF-8"?>
<soap-env:Envelope
xmlns:soap-enc=“http://schemas.xmlsoap.org/soap/encoding/”
xmlns:soap-env=“http://schemas.xmlsoap.org/soap/envelope/”
xmlns:xsd=“http://www.w3.org/2001/XMLSchema”
xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”
xmlns:cwmp=“urn:dslforum-org:cwmp-1-0”>
soap-env:Header
<cwmp:ID soap-env:mustUnderstand=“1”>16d38c82b2a0001</cwmp:ID>
</soap-env:Header>
soap-env:Body
cwmp:GetParameterValues

InternetGatewayDevice.DeviceInfo.ProductClass

</cwmp:GetParameterValues>
</soap-env:Body>
</soap-env:Envelope>

event: incoming HTTP request
timestamp: 2019-09-16T06:35:05.511Z
remoteAddress: 77.245.191.34
deviceId: 00040E-FRITZ%21Box-DC396F407E33
connection: 2019-09-16T06:35:05.392Z
localPort: 7547
method: POST
url: /
headers:
host: 77.245.178.54:7547
user-agent: AVM/154.07.01
cookie: session=e6559b5ca3799f99
content-length: “697”
content-type: text/xml; charset=“utf-8”
soapaction: “”
body: >-

<soap:Envelope
xmlns:soap=“http://schemas.xmlsoap.org/soap/envelope/”
xmlns:soap-enc=“http://schemas.xmlsoap.org/soap/encoding/”
xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”
xmlns:xsd=“http://www.w3.org/2001/XMLSchema”
xmlns:cwmp=“urn:dslforum-org:cwmp-1-0”>
soap:Header
<cwmp:ID soap:mustUnderstand=“1”>16d38c82b2a0001</cwmp:ID>
</soap:Header>
soap:Body
cwmp:GetParameterValuesResponse


InternetGatewayDevice.DeviceInfo.ProductClass
FRITZ!Box


</cwmp:GetParameterValuesResponse>
</soap:Body>
</soap:Envelope>

5

HI Zaidka, I found the problem, in the presets I had a refresh job, but it worked not correctly. maybe my fault. after when I deleted the preset for refreshing, all the new devices come up without problem. But thanks anyway for helping.

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image.png1313×257 26.6 KB

PS: how is the best way to refresh devices with a timer like in the version 1.1.x