No Web GUI available--HELP

Hello all,
Firstly, I have little expertise with linux.
I have installed GenieACS on a Ubuntu server running 22.04.
Everything went fine with the install with no errors and the four services are running without issue.
I cannot however access the GUI on port 3000 despite reinstalling multiple times on new Ubuntu images.
Can anyone point me in the right direction as to what to test, etc again, I have little linux experience.
Thanks in advance


First verify that firewall is off or you have a rule that allow you to connect.
Also verify that port 3000 is configured as GUI port:
vi /opt/genieacs/genieacs.env
Add line:

i’ve got some issues with the service start,
try this on linux to check if the service is runnig like it should be:
sudo systemctl status genieacs-ui --no-pager

this is the line that mean your ui service is running:

jul 12 01:47:43 tr069 genieacs-ui[30803]: 2023-07-12T04:47:43.675Z [INFO] Worker listening; pid=4937 address=“::” port=3000