Fiberhome hg6821m

This device affter delet with new inform

Ok. The InformTime faults have stopped.

What does the ConnectionRequestUsername and ConnectionRequestPassword show for the device on genieacs?

this device on genieacs status online but can’t summon
Screenshot 2024-11-17 092546

this log

2024-11-17T02:39:40.945Z [ERROR] ::ffff:114.9.11.81 EC8AC7-HG6821M-FHTT271BBB10: Session timeout; sessionTimestamp=1731811149940

Check the values in All parameters.

This is value parameter

Not there.
In the All parameters section.

this all parameter

Parameter,Object,Object timestamp,Writable,Writable timestamp,Value,Value type,Value timestamp,Notification,Notification timestamp,Access list,Access list timestamp
DeviceID.ID,false,2024-11-18T01:38:00.321Z,false,2024-11-18T01:38:00.321Z,"EC8AC7-HG6821M-FHTT18AB96B0",xsd:string,2024-11-18T01:38:00.321Z,,,,
DeviceID.Manufacturer,false,2024-11-18T01:38:00.321Z,false,2024-11-18T01:38:00.321Z,"FiberHome",xsd:string,2024-11-18T01:38:00.321Z,,,,
DeviceID.OUI,false,2024-11-18T01:38:00.321Z,false,2024-11-18T01:38:00.321Z,"EC8AC7",xsd:string,2024-11-18T01:38:00.321Z,,,,
DeviceID.ProductClass,false,2024-11-18T01:38:00.321Z,false,2024-11-18T01:38:00.321Z,"HG6821M",xsd:string,2024-11-18T01:38:00.321Z,,,,
DeviceID.SerialNumber,false,2024-11-18T01:38:00.321Z,false,2024-11-18T01:38:00.321Z,"FHTT18AB96B0",xsd:string,2024-11-18T01:38:00.321Z,,,,
Events.0_BOOTSTRAP,false,2024-11-18T01:38:00.321Z,false,2024-11-18T01:38:00.321Z,"2024-11-18T01:38:00.321Z",xsd:dateTime,2024-11-18T01:38:00.321Z,,,,
Events.Inform,false,2024-11-18T01:38:00.321Z,false,2024-11-18T01:38:00.321Z,"2024-11-18T01:38:00.321Z",xsd:dateTime,2024-11-18T01:38:00.321Z,,,,
Events.Registered,false,2024-11-18T01:38:00.321Z,false,2024-11-18T01:38:00.321Z,"2024-11-16T09:36:11.461Z",xsd:dateTime,2024-11-18T01:38:00.321Z,,,,
InternetGatewayDevice,true,1970-01-01T00:00:00.001Z,,,"",,,,,,
InternetGatewayDevice.DeviceInfo,true,1970-01-01T00:00:00.001Z,,,"",,,,,,
InternetGatewayDevice.DeviceInfo.HardwareVersion,false,1970-01-01T00:00:00.001Z,,,"MT.V2.0",xsd:string,2024-11-18T01:38:00.322Z,,,,
InternetGatewayDevice.DeviceInfo.ProvisioningCode,false,1970-01-01T00:00:00.001Z,,,"01",xsd:string,2024-11-18T01:38:00.322Z,,,,
InternetGatewayDevice.DeviceInfo.SoftwareVersion,false,1970-01-01T00:00:00.001Z,,,"G76Y1.00M1107",xsd:string,2024-11-18T01:38:00.322Z,,,,
InternetGatewayDevice.DeviceInfo.SpecVersion,false,1970-01-01T00:00:00.001Z,,,"1.0",xsd:string,2024-11-18T01:38:00.322Z,,,,
InternetGatewayDevice.DeviceSummary,false,1970-01-01T00:00:00.001Z,,,"InternetGatewayDevice:1.1[](Baseline:1,EthernetLAN:1,USBLAN:1,WiFiLAN:1,WANDevice:1,Time:1,IPPing:1,GatewayInfo:1,Services:1)",xsd:string,2024-11-18T01:38:00.322Z,,,,
InternetGatewayDevice.ManagementServer,true,1970-01-01T00:00:00.001Z,,,"",,,,,,
InternetGatewayDevice.ManagementServer.ConnectionRequestURL,false,1970-01-01T00:00:00.001Z,,,"http://10.10.80.4:8099/0",xsd:string,2024-11-18T01:38:00.322Z,,,,
InternetGatewayDevice.ManagementServer.ParameterKey,false,1970-01-01T00:00:00.001Z,,,"a9315083af4e4f1b88086c2fa8bdad66",xsd:string,2024-11-18T01:38:00.322Z,,,,
InternetGatewayDevice.Services,true,1970-01-01T00:00:00.001Z,,,"",,,,,,
InternetGatewayDevice.Services.VoiceService,true,1970-01-01T00:00:00.001Z,,,"",,,,,,
InternetGatewayDevice.Services.VoiceService.1,true,1970-01-01T00:00:00.001Z,,,"",,,,,,
InternetGatewayDevice.Services.VoiceService.1.VoiceProfile,true,1970-01-01T00:00:00.001Z,,,"",,,,,,
InternetGatewayDevice.Services.VoiceService.1.VoiceProfile.1,true,1970-01-01T00:00:00.001Z,,,"",,,,,,
InternetGatewayDevice.Services.VoiceService.1.VoiceProfile.1.X_CMCC_ServerType,false,1970-01-01T00:00:00.001Z,,,"0",xsd:string,2024-11-18T01:38:00.322Z,,,,
InternetGatewayDevice.WANDevice,true,1970-01-01T00:00:00.001Z,,,"",,,,,,
InternetGatewayDevice.WANDevice.1,true,1970-01-01T00:00:00.001Z,,,"",,,,,,
InternetGatewayDevice.WANDevice.1.WANConnectionDevice,true,1970-01-01T00:00:00.001Z,,,"",,,,,,
InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1,true,1970-01-01T00:00:00.001Z,,,"",,,,,,
InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection,true,1970-01-01T00:00:00.001Z,,,"",,,,,,
InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection.1,true,1970-01-01T00:00:00.001Z,,,"",,,,,,
InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection.1.ExternalIPAddress,false,1970-01-01T00:00:00.001Z,,,"10.10.80.4",xsd:string,2024-11-18T01:38:00.322Z,,,,
InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection.1.MACAddress,false,1970-01-01T00:00:00.001Z,,,"28:bf:89:ab:96:b1",xsd:string,2024-11-18T01:38:00.322Z,,,,

This is what I was referring to:

This parameter witb connectionrequest

If there is no ConnectionRequestURL, ConnectionRequestUsername and ConnectionRequestPassword, you will not be able to summon the device from the ACS.

You may have to contact the device vendor.

Dovetailing into what @dustain said.

I’ve found I get much faster results from the CPE vendor by pointing to the exact line of the spec they are violating. In your case, InternetGatewayDevice.ManagementServer.ConnectionRequestUsername. If your vendor purports they conform to v1.0 of the spec, they are missing some required parameters.

What is the solution to the problem I am experiencing, what do I need to add to the ONU Fiberhome HG6821M?

this is param.xml db on onu fiberhome mybe solution setup geniacs

<?xml version="1.0" encoding="UTF-8"?>
<TR069 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="\root\param.xsd">
<trf>
<!--FiberSP for CM --Fiberhome-INC-->
	<obj name="CM_InternetGatewayDevice" rw="0"  key="0"  pnoe="NULL">
		<param name="DeviceSummary"  rw="0"  type="s"  dev_func="NULL"  value="InternetGatewayDevice:1.1[](Baseline:1,EthernetLAN:1,USBLAN:1,WiFiLAN:1,WANDevice:1,Time:1,IPPing:1,GatewayInfo:1,Services:1)"></param>
		<param name="LANDeviceNumberOfEntries"  rw="2"  type="u"  dev_func="NULL"  value="1"></param>
		<param name="WANDeviceNumberOfEntries"  rw="2"  type="u"  dev_func="NULL"  value="1"></param>
	<obj name="ManagementServer" rw="0"  key="1"  pnoe="NULL">
		<param name="URL"  rw="2"  type="s"  dev_func="dev_ManageServer_URL"  key="1"  value="http://rms.cakranet.id:8012"></param>
		<param name="Username"  rw="2"  type="s"  dev_func="dev_ManageServer_Username"  key="1"  value="RMS"></param>
		<param name="Password"  rw="2"  type="s"  dev_func="dev_ManageServer_Password"  key="1"  value_encryp="1"  value="RMS"></param>
		<param name="PeriodicInformEnable"  rw="2"  type="b"  dev_func="dev_ManageServer_PeriodicInformEnable"  value="1"></param>
		<param name="PeriodicInformInterval"  rw="2"  type="u"  dev_func="dev_ManageServer_PeriodicInformInterval"  value="300"></param>
		<param name="PeriodicInformTime"  rw="2"  type="d"  dev_func="dev_ManageServer_PeriodicInformTime"  value="0000-00-00T00:00:00"></param>
		<param name="ParameterKey"  rw="0"  type="s"  dev_func="dev_ManageServer_ParameterKey"  value="NULL"></param>
		<param name="X_FIB_COM_ConnectionRequestPort"  rw="0"  type="s"  dev_func="NULL"  noti="2"  noti_rw="0"  key="1"  value="8099"></param>
		<param name="ConnectionRequestURL"  rw="0"  type="s"  dev_func="dev_ManageServer_ConnectionRequestURL"  noti="2"  noti_rw="0"  key="1"  value="10.90.5.88"></param>
		<param name="ConnectionRequestUsername"  rw="2"  type="s"  dev_func="dev_ManageServer_ConnectionRequestUsername"  key="1"  value="RMS"></param>
		<param name="ConnectionRequestPassword"  rw="2"  type="s"  dev_func="dev_ManageServer_ConnectionRequestPassword"  key="1"  value_encryp="1"  value="RMS"></param>
		<param name="UpgradesManaged"  rw="2"  type="b"  dev_func="NULL"  value="0"></param>
		<param name="KickURL"  rw="0"  type="s"  dev_func="NULL"  value="NULL"></param>
		<param name="DownloadProgressURL"  rw="0"  type="s"  dev_func="NULL"  value="NULL"></param>
		<param name="ConnectionRequestAuth"  rw="2"  type="b"  dev_func="dev_ManageServer_X_FIB_COM_ConnectionRequestAuth"  value="0"></param>
		<param name="X_FIB_COM_RetryTimes"  rw="2"  type="i"  dev_func="dev_ManageServer_X_FIB_COM_RetryTimes"  value="5"></param>
		<param name="X_FIB_COM_CommandKey"  rw="2"  type="s"  dev_func="dev_ManageServer_X_FIB_COM_CommandKey"  value="NULL"></param>
		<param name="X_FIB_COM_FlagReboot"  rw="2"  type="i"  dev_func="dev_ManageServer_X_FIB_COM_FlagReboot"  value="0"></param>
	<obj name="X_CMCC_JSON" rw="0"  key="0"  pnoe="NULL">
		<param name="IP"  rw="2"  type="s"  dev_func="dev_JSON_IP"  key="1"  value="25"></param>
		<param name="Port"  rw="2"  type="s"  dev_func="dev_JSON_Port"  key="1"  value="60004"></param>
	</obj> 
	</obj> 

Sorry but I am not familiar with that part. Hopefully someone else here can provide an answer.

DR