faultCode: "9002" in Huawei ONT

I’m having this fault in my GenieACS v1.2.5 using different models of Huawei ONT:

faultCode: “9002”
faultString: Internal error
setParameterValuesFault: null

ONT are working correctly, but seeing the errors is annoying.

Hi, I think it’s related to this thread. Try that setting and if the problem persist, enable debug and see what is the actual parameter that gives you this error.

Thanks Lavira, but, how can i set the value as string? My config is:

const daily = Date.now(86400000);
const informTime = daily % 86400000;

declare(“InternetGatewayDevice.ManagementServer.PeriodicInformTime”, {value: daily}, {value: informTime});

All you have to do is to go in the UI in Admin >> Config section and add/change the cwmp.datetimeMilliseconds option with the value false.

After weeks of testing, the faults keep popping up. I don’t know what can i do to solve this.

you added the cwmp.datetimeMilliseconds config option ? you made a systemctl restart genieacs-cwmp afterwards? this should fix the problem, or at least it worked in my case

Yes, I do it

1 Like

and also the restart to the cwmp service? you should enable debug on the ONU that fail and with the logs open a case to huawei technical support