# Why when the CPE reboot the device is reset?

**URL:** <https://forum.genieacs.com/t/why-when-the-cpe-reboot-the-device-is-reset/1373>\
**Category:** Uncategorized\
**Created:** [January 20, 2021, 3:32pm UTC](https://forum.genieacs.com/t/why-when-the-cpe-reboot-the-device-is-reset/1373 "2021-01-20T15:32:47Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![snuz](https://avatars.discourse-cdn.com/v4/letter/s/9f8e36/32.png) [@snuz](https://forum.genieacs.com/u/snuz)\
**Post date:** [January 20, 2021, 3:32pm UTC](https://forum.genieacs.com/t/why-when-the-cpe-reboot-the-device-is-reset/1373/1 "2021-01-20T15:32:47Z")

</div>

Hi guys, I have a problem because when a CPE does the reboot, it’s like reset…  
My device is a Huawei EG8145V5

This is the LOG

```
2021-01-20T16:49:56.888Z [INFO] 1.1.1.1 00259E-EG8145V5-SN: Inform; cpeRequestId="37" informEvent="1 BOOT,M Reboot" informRetryCount=0
2021-01-20T16:49:56.973Z [INFO] 1.1.1.1 00259E-EG8145V5-SN: Script: CPE is (allegedly) provisioned, returning

```

everything seems OK, but the CPE has lost the configurtation!!

Someone could help me?