# VirtualParameters Issue

**URL:** <https://forum.genieacs.com/t/virtualparameters-issue/3231>\
**Category:** Uncategorized\
**Created:** [November 25, 2022, 10:59am UTC](https://forum.genieacs.com/t/virtualparameters-issue/3231 "2022-11-25T10:59:15Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![hellracer](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/hellracer/32/1047_2.png) [@hellracer](https://forum.genieacs.com/u/hellracer)\
**Post date:** [November 25, 2022, 10:59am UTC](https://forum.genieacs.com/t/virtualparameters-issue/3231/1 "2022-11-25T10:59:15Z")

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Hi guys,

Sorry if this has been asked before, I can read VirtualParameter but I can’t seems to figure out to write from it

 ![vp](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/2X/a/ac9956ec5706ec08f865abd6cd97546485ad089c.png)  
 ![wr](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/2X/8/8c963ba32f172b22543b188bba62a2cb0467bec4.png)

The CustomerName virtual parameter the value is always “Unassigned” but I’m pretty sure my config.customerName is not empty, thanks guys in advance 🙂

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<div class="post-metadata">

**Author:** ![hellracer](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/hellracer/32/1047_2.png) [@hellracer](https://forum.genieacs.com/u/hellracer)\
**Post date:** [November 25, 2022, 11:59pm UTC](https://forum.genieacs.com/t/virtualparameters-issue/3231/2 "2022-11-25T23:59:33Z")

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I resolved my issue by using extension, I think the issue here is misunderstanding how the virtual parameter work

 ![vp](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/2X/8/8f7f466e14381835d314b591e36b49d4dd97bd4c.png)

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**Author:** ![galeober](https://avatars.discourse-cdn.com/v4/letter/g/f04885/32.png) [@galeober](https://forum.genieacs.com/u/galeober)\
**Post date:** [March 6, 2024, 7:05pm UTC](https://forum.genieacs.com/t/virtualparameters-issue/3231/3 "2024-03-06T19:05:21Z")

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Hi, how to call your virtual parameters ? for example in index.page ?

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**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [March 6, 2024, 7:33pm UTC](https://forum.genieacs.com/t/virtualparameters-issue/3231/4 "2024-03-06T19:33:16Z")

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Please create your own issue instead of resurrecting an 18 month old thread that is unrelated to your issue.

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**Author:** ![galeober](https://avatars.discourse-cdn.com/v4/letter/g/f04885/32.png) [@galeober](https://forum.genieacs.com/u/galeober)\
**Post date:** [March 7, 2024, 7:10pm UTC](https://forum.genieacs.com/t/virtualparameters-issue/3231/5 "2024-03-07T19:10:16Z")

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Aqui está la explicacion correcta o mas facil de interpretar. Creditos al creador!

> **[Virtual Parameters](https://github.com/genieacs/genieacs/wiki/Virtual-Parameters)**
>
> A fast and lightweight TR-069 Auto Configuration Server (ACS) - genieacs/genieacs