# Virtualparameter chart issue regarding optical

**URL:** <https://forum.genieacs.com/t/virtualparameter-chart-issue-regarding-optical/6121>\
**Category:** Uncategorized\
**Created:** [November 3, 2024, 5:50pm UTC](https://forum.genieacs.com/t/virtualparameter-chart-issue-regarding-optical/6121 "2024-11-03T17:50:25Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![network\_engineer](https://avatars.discourse-cdn.com/v4/letter/n/b77776/32.png) [@network\_engineer](https://forum.genieacs.com/u/network_engineer)\
**Post date:** [November 3, 2024, 5:50pm UTC](https://forum.genieacs.com/t/virtualparameter-chart-issue-regarding-optical/6121/1 "2024-11-03T17:50:25Z")

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I am currently experiencing an issue with the Optical Power filters in GenieACS, where all devices are categorizing under ‘Normal’ despite adjustments to the filter settings. We have conducted thorough troubleshooting, including verifying device values and reviewing configurations, but the problem persists. Any insights or suggestions would be greatly appreciated.@akcoder

 ![image](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/2X/e/ef70222b3c6fcf7384b195704c4c3f161c7ada98.png)  
Optical Signal:  
label: ‘“Optical Signal”’  
slices:  
1\_Normal:  
color: “‘#00bd7c’”  
filter: VirtualParameters.OpticalPower \>= -21  
label: “‘Normal’”  
2\_warning:  
color: ‘“#c8d422”’  
filter: VirtualParameters.OpticalPower \< -28 And VirtualParameters.OpticalPower  
\> -30  
label: “‘warning’”  
3\_critical:  
color: ‘“#ff7a75”’  
filter: VirtualParameters.OpticalPower \<= -30  
label: “‘critical’”

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<div class="post-metadata">

**Author:** ![network\_engineer](https://avatars.discourse-cdn.com/v4/letter/n/b77776/32.png) [@network\_engineer](https://forum.genieacs.com/u/network_engineer)\
**Post date:** [November 3, 2024, 6:19pm UTC](https://forum.genieacs.com/t/virtualparameter-chart-issue-regarding-optical/6121/2 "2024-11-03T18:19:30Z")

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if i give -30 to first filter same all devices will show in normal

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**Author:** ![dustin](https://avatars.discourse-cdn.com/v4/letter/d/5daacb/32.png) [@dustin](https://forum.genieacs.com/u/dustin)\
**Post date:** [November 4, 2024, 1:31pm UTC](https://forum.genieacs.com/t/virtualparameter-chart-issue-regarding-optical/6121/3 "2024-11-04T13:31:51Z")

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Are those ranges correct?

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**Author:** ![network\_engineer](https://avatars.discourse-cdn.com/v4/letter/n/b77776/32.png) [@network\_engineer](https://forum.genieacs.com/u/network_engineer)\
**Post date:** [November 5, 2024, 4:26am UTC](https://forum.genieacs.com/t/virtualparameter-chart-issue-regarding-optical/6121/4 "2024-11-05T04:26:16Z")

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Issue has been solved after rearrange the script thanks

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**Author:** ![hanz](https://avatars.discourse-cdn.com/v4/letter/h/aca169/32.png) [@hanz](https://forum.genieacs.com/u/hanz)\
**Post date:** [November 19, 2024, 8:03pm UTC](https://forum.genieacs.com/t/virtualparameter-chart-issue-regarding-optical/6121/5 "2024-11-19T20:03:42Z")

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can you share your script, thanks