# Upgrade router firmware give me Stale

**URL:** <https://forum.genieacs.com/t/upgrade-router-firmware-give-me-stale/414>\
**Category:** Uncategorized\
**Created:** [October 31, 2019, 10:23am UTC](https://forum.genieacs.com/t/upgrade-router-firmware-give-me-stale/414 "2019-10-31T10:23:06Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![miami1983](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/miami1983/32/49_2.png) [@miami1983](https://forum.genieacs.com/u/miami1983)\
**Post date:** [October 31, 2019, 10:23am UTC](https://forum.genieacs.com/t/upgrade-router-firmware-give-me-stale/414/1 "2019-10-31T10:23:06Z")

</div>

hi

i have CPE try to push new firmware to it , but it give me “stale” and not applied

after 3 times i see the ACS push it over fs log but still see "stale "

how i can fix this and get success request if the CPE received the info

same issue if i need to reset the CPE

summon button work normally

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<div class="post-metadata">

**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [October 31, 2019, 5:58pm UTC](https://forum.genieacs.com/t/upgrade-router-firmware-give-me-stale/414/2 "2019-10-31T17:58:47Z")

</div>

What data is in the log on the CPE? That will usually give you a good indication of what the underlying issue is.

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<div class="post-metadata">

**Author:** ![miami1983](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/miami1983/32/49_2.png) [@miami1983](https://forum.genieacs.com/u/miami1983)\
**Post date:** [November 11, 2019, 7:25am UTC](https://forum.genieacs.com/t/upgrade-router-firmware-give-me-stale/414/3 "2019-11-11T07:25:38Z")

</div>

Hi Akcoder

it give me like this

tr69c:error:73.440:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:73.477:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:73.543:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:73.572:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:73.635:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:73.663:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:73.731:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:73.795:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:73.855:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:73.884:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:73.908:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:74.014:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:74.041:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:79.087:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:79.158:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:79.221:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:79.284:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:79.307:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:79.342:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:79.374:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:79.447:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:79.495:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:79.555:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:79.616:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:79.677:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:79.744:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:79.804:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:79.941:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:80.005:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:200.137:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:200.173:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:200.235:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:200.264:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:200.329:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:200.353:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:200.420:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:200.523:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:200.586:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:200.613:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:200.636:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:200.734:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:200.760:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:200.824:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:200.890:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:200.951:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:201.015:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:201.040:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:201.063:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:201.089:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:201.142:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:201.202:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:201.264:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:201.326:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:201.386:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:201.446:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:201.690:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:201.817:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:201.880:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:384.747:retrySessionConnection:210:ACS connect failed, retryCount = 1, backOffTime = 5000ms  
tr69c:error:384.987:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.028:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.089:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.113:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.173:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.199:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.261:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.322:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.388:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.411:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.433:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.527:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.550:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.614:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.678:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.741:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.805:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.828:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.852:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.877:testBoolean:761:unexpected string ==\>1\<==, returning 1  
tr69c:error:385.945:testBoolean:761:unexpected string ==\>1\<==, returning 1  
rmmod: can’t unload ‘bcm\_enet’: Resource temporarily unavailable

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<div class="post-metadata">

**Author:** ![miami1983](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/miami1983/32/49_2.png) [@miami1983](https://forum.genieacs.com/u/miami1983)\
**Post date:** [November 27, 2019, 8:08am UTC](https://forum.genieacs.com/t/upgrade-router-firmware-give-me-stale/414/4 "2019-11-27T08:08:15Z")

</div>

hi

any update to my problem , also i have same issue when summon the device , it give me no contact with this device

note if i retry more time to push the firmware its go after 3 -4 time of pushing and i do ip table to forward 7547 cwmp traffic to port 80 because the tr069 url in my CPE with port 80

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<div class="post-metadata">

**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [November 27, 2019, 5:55pm UTC](https://forum.genieacs.com/t/upgrade-router-firmware-give-me-stale/414/5 "2019-11-27T17:55:03Z")

</div>

These lines in the log are normal for the broadcom tr69 client. I would suggest looking in the cwmp and fs log files, and setting the logging level to debug on the CPE and trying again.

```auto
tr69c:error:385.852:testBoolean:761:unexpected string ==>1<==, returning 1
tr69c:error:385.877:testBoolean:761:unexpected string ==>1<==, returning 1
tr69c:error:385.945:testBoolean:761:unexpected string ==>1<==, returning 1

```

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<div class="post-metadata">

**Author:** ![miami1983](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/miami1983/32/49_2.png) [@miami1983](https://forum.genieacs.com/u/miami1983)\
**Post date:** [December 2, 2019, 9:31am UTC](https://forum.genieacs.com/t/upgrade-router-firmware-give-me-stale/414/6 "2019-12-02T09:31:26Z")

</div>

Hi akcoder

cwmp log :

2019-12-02T09:30:40.020Z [INFO] 85.114.108.132 000ef4-KW5262BC15A-000ef4c40c91: Inform; cpeRequestId=“1804289383” informEvent=“6 CONNECTION REQUEST” informRetryCount=0  
2019-12-02T09:30:40.116Z [INFO] 85.114.108.132 000ef4-KW5262BC15A-000ef4c40c91: ACS request; acsRequestId=“16ec5f296050000” acsRequestName=“Download” acsRequestCommandKey=“16ec5f296050000”  
2019-12-02T09:30:40.218Z [INFO] 85.114.108.132 000ef4-KW5262BC15A-000ef4c40c91: ACS request; acsRequestId=“16ec5f296050100” acsRequestName=“GetParameterNames”  
2019-12-02T09:30:40.268Z [INFO] 85.114.108.132 000ef4-KW5262BC15A-000ef4c40c91: ACS request; acsRequestId=“16ec5f296050101” acsRequestName=“GetParameterNames”  
2019-12-02T09:30:40.355Z [INFO] 85.114.108.132 000ef4-KW5262BC15A-000ef4c40c91: ACS request; acsRequestId=“16ec5f296050102” acsRequestName=“GetParameterNames”  
2019-12-02T09:30:40.406Z [INFO] 85.114.108.132 000ef4-KW5262BC15A-000ef4c40c91: ACS request; acsRequestId=“16ec5f296050103” acsRequestName=“GetParameterNames”  
2019-12-02T09:30:40.490Z [INFO] 85.114.108.132 000ef4-KW5262BC15A-000ef4c40c91: ACS request; acsRequestId=“16ec5f296050104” acsRequestName=“GetParameterNames”  
2019-12-02T09:30:40.536Z [INFO] 85.114.108.132 000ef4-KW5262BC15A-000ef4c40c91: ACS request; acsRequestId=“16ec5f296050105” acsRequestName=“GetParameterNames”  
2019-12-02T09:30:40.622Z [INFO] 85.114.108.132 000ef4-KW5262BC15A-000ef4c40c91: ACS request; acsRequestId=“16ec5f296050106” acsRequestName=“GetParameterNames”  
2019-12-02T09:30:40.703Z [INFO] 85.114.108.132 000ef4-KW5262BC15A-000ef4c40c91: ACS request; acsRequestId=“16ec5f296050107” acsRequestName=“GetParameterNames”  
2019-12-02T09:30:40.790Z [INFO] 85.114.108.132 000ef4-KW5262BC15A-000ef4c40c91: ACS request; acsRequestId=“16ec5f296050108” acsRequestName=“GetParameterNames”  
2019-12-02T09:30:40.836Z [INFO] 85.114.108.132 000ef4-KW5262BC15A-000ef4c40c91: ACS request; acsRequestId=“16ec5f296050109” acsRequestName=“GetParameterNames”  
2019-12-02T09:30:40.881Z [INFO] 85.114.108.132 000ef4-KW5262BC15A-000ef4c40c91: ACS request; acsRequestId=“16ec5f29605010a” acsRequestName=“GetParameterNames”

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<div class="post-metadata">

**Author:** ![miami1983](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/miami1983/32/49_2.png) [@miami1983](https://forum.genieacs.com/u/miami1983)\
**Post date:** [December 2, 2019, 10:05am UTC](https://forum.genieacs.com/t/upgrade-router-firmware-give-me-stale/414/7 "2019-12-02T10:05:26Z")

</div>

then i see this :  
2019-12-02T09:37:51.667Z [ERROR] 85.114.108.131: Session timeout; sessionTimestamp=1575279439397 deviceId=“000ef4-KW5262BC15A-000ef4c40c91”  
2019-12-02T09:40:10.321Z [INFO] 85.114.108.130 000ef4-KW5262BC15A-000ef4c40c91: Inform; cpeRequestId=“1804289383” informEvent=“M Download,7 TRANSFER COMPLETE,1 BOOT,4 VALUE CHANGE” informRetryCount=0

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<div class="post-metadata">

**Author:** ![visual](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/visual/32/125_2.png) [@visual](https://forum.genieacs.com/u/visual)\
**Post date:** [December 2, 2019, 10:29am UTC](https://forum.genieacs.com/t/upgrade-router-firmware-give-me-stale/414/8 "2019-12-02T10:29:03Z")

</div>

@miami1983, you can set the config value for **cwmp.downloadTimeout** parameter, which will be enough to transfer the firmware from ACS to CPE. You can calculate the possible value using the bandwidth and size of the firmware.

@zaidka wrote about this - [Configuring Genieacs 1.2.0-beta](https://forum.genieacs.com/t/configuring-genieacs-1-2-0-beta/310/3)

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<div class="post-metadata">

**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [December 2, 2019, 5:41pm UTC](https://forum.genieacs.com/t/upgrade-router-firmware-give-me-stale/414/9 "2019-12-02T17:41:01Z")

</div>

> [@visual](#):
>
> you can set the config value for **cwmp.downloadTimeout** parameter, which will be enough to transfer the firmware from ACS to CPE.

There should be no need for this. A lot of CPE do not properly terminate the session when they get a download request. A lot of them will immediately start the download request and leave the CWMP session to timeout. It can be frustrating when you are trying to debug file download issues, but its usually not an issue.

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<div class="post-metadata">

**Author:** ![miami1983](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/miami1983/32/49_2.png) [@miami1983](https://forum.genieacs.com/u/miami1983)\
**Post date:** [December 8, 2019, 2:04pm UTC](https://forum.genieacs.com/t/upgrade-router-firmware-give-me-stale/414/10 "2019-12-08T14:04:24Z")

</div>

just what i need to see any action taken give me green success

how it be done ?