# Ubuntu install issue

**URL:** <https://forum.genieacs.com/t/ubuntu-install-issue/2403>\
**Category:** Uncategorized\
**Created:** [February 10, 2022, 2:20pm UTC](https://forum.genieacs.com/t/ubuntu-install-issue/2403 "2022-02-10T14:20:22Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Phouze](https://avatars.discourse-cdn.com/v4/letter/p/35a633/32.png) [@Phouze](https://forum.genieacs.com/u/Phouze)\
**Post date:** [February 10, 2022, 2:20pm UTC](https://forum.genieacs.com/t/ubuntu-install-issue/2403/1 "2022-02-10T14:20:22Z")

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Hello, I hope everyone is well.

I have a problem while installing GenieACS on my raspberry.

First, here are the versions I use:

Raspi 4B with 4Gb of RAM, Ubuntu server 21.10  
Node: v14.19.0  
MongoDB : v4.4.12

I followed the installation guide provided by GenieACS:  
( [https://github.com/genieacs/genieacs/blob/master/docs/installation-guide.rst](https://github.com/genieacs/genieacs/blob/master/docs/installation-guide.rst) )

But I can’t get the GenieCWMP and NBI services to start, it returns this error :

 ![cd444136dbc71d6fd087bc7e00373b75](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/1X/141891989d0332f74331be941321fed69c2079eb.png)

I tried to redo the installations in root and not root mode, and it returned the same error.

I even tried to install with the recommended version of NodeJS, and it gives me the same error.

Can you help me with this error, please ?

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**Author:** ![latcom](https://avatars.discourse-cdn.com/v4/letter/l/87869e/32.png) [@latcom](https://forum.genieacs.com/u/latcom)\
**Post date:** [February 10, 2022, 5:04pm UTC](https://forum.genieacs.com/t/ubuntu-install-issue/2403/2 "2022-02-10T17:04:27Z")

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Hi.  
You have an error: “No such file or directory”,  
did you check if **/usr/bin/genieacs-cwmp** file exists?

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<div class="post-metadata">

**Author:** ![Phouze](https://avatars.discourse-cdn.com/v4/letter/p/35a633/32.png) [@Phouze](https://forum.genieacs.com/u/Phouze)\
**Post date:** [February 11, 2022, 8:20am UTC](https://forum.genieacs.com/t/ubuntu-install-issue/2403/3 "2022-02-11T08:20:32Z")

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Hi,

Yes, I looked at the files and they don’t exist, did I miss a step in the installation of GeniaACS so that these files were not created?

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<div class="post-metadata">

**Author:** ![latcom](https://avatars.discourse-cdn.com/v4/letter/l/87869e/32.png) [@latcom](https://forum.genieacs.com/u/latcom)\
**Post date:** [February 15, 2022, 8:08am UTC](https://forum.genieacs.com/t/ubuntu-install-issue/2403/4 "2022-02-15T08:08:10Z")

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Try to locate “genieacs-cwmp” file: find / -name “genieacs-cwmp”  
and change this file location in systemd service: sudo systemctl edit --force --full genieacs-cwmp

Check also, if genieacs.env is in correct location.

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<div class="post-metadata">

**Author:** ![Phouze](https://avatars.discourse-cdn.com/v4/letter/p/35a633/32.png) [@Phouze](https://forum.genieacs.com/u/Phouze)\
**Post date:** [February 21, 2022, 9:59am UTC](https://forum.genieacs.com/t/ubuntu-install-issue/2403/5 "2022-02-21T09:59:56Z")

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Hello, I’d like to come back to you because everything is now functional.

The command to locate the file helped me a lot (thank you 🙂 ) because the file was stored under “/usr/local/bin/genieacs-cwmp” and not “/usr/bin/genieacs-cwmp” so I just changed the location of the file in systemd and everything was working.

Thx !