# TP-Link provisioning **URL:** \ **Category:** Uncategorized\ **Created:** [September 20, 2023, 4:17pm UTC](https://forum.genieacs.com/t/tp-link-provisioning/4515 "2023-09-20T16:17:17Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![rolfo](https://avatars.discourse-cdn.com/v4/letter/r/e68b1a/32.png) [@rolfo](https://forum.genieacs.com/u/rolfo)\ **Post date:** [September 20, 2023, 4:17pm UTC](https://forum.genieacs.com/t/tp-link-provisioning/4515/1 "2023-09-20T16:17:17Z")
Hi! We started using GenieACS a while ago and I have some questions as I don’t understand everything. Now I use TP-Link Agile Config to put default config on our devices (which isn’t the most efficient way). Our scenario now: The TP-Link Archer C6 connected to Huawei ONT have preconfigured ACS data. After factory reset, the ONT has management native vlan and I can still reach the device remotely. Our goal is to have zero-touch config. So I have few questions: 1. I tried to use option 43 to put configuration to the device but it doesn’t seem to work. Do you know if TP-Link can use it? 2. I can’t configure VLAN on TP-Link which is crucial as we offer tripple play. Now we need to remotely login to router web config to set it up. 3. I can’t reach WiFi stations or DHCP clients on TP-Link - is it possible with GenieACS? ---
**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\ **Post date:** [September 20, 2023, 4:21pm UTC](https://forum.genieacs.com/t/tp-link-provisioning/4515/2 "2023-09-20T16:21:31Z")
All of these questions would be better directed to your TP-Link sales engineer. ---
**Author:** ![rolfo](https://avatars.discourse-cdn.com/v4/letter/r/e68b1a/32.png) [@rolfo](https://forum.genieacs.com/u/rolfo)\ **Post date:** [September 20, 2023, 4:29pm UTC](https://forum.genieacs.com/t/tp-link-provisioning/4515/3 "2023-09-20T16:29:18Z")
Yes, I know, I tried. But TP-Link support is ok for end user, for ISP it’s completely useless (at least here in Poland) so I tried my luck here. Another way may be changing vendor to some with better support. ---
**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\ **Post date:** [September 20, 2023, 6:33pm UTC](https://forum.genieacs.com/t/tp-link-provisioning/4515/4 "2023-09-20T18:33:48Z")
I’ve found Zyxel to be fantastic for support. Comtrend is (usually) good too. Adtran/SmartRG is terrible for support. I’m actively trying to avoid buying **any** more Adtran routers.