# The TR-069 session was unsuccessfully terminated - v1.2.9

**URL:** <https://forum.genieacs.com/t/the-tr-069-session-was-unsuccessfully-terminated-v1-2-9/4887>\
**Category:** Uncategorized\
**Created:** [December 16, 2023, 11:27am UTC](https://forum.genieacs.com/t/the-tr-069-session-was-unsuccessfully-terminated-v1-2-9/4887 "2023-12-16T11:27:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![imdkadi](https://avatars.discourse-cdn.com/v4/letter/i/bc8723/32.png) [@imdkadi](https://forum.genieacs.com/u/imdkadi)\
**Post date:** [December 16, 2023, 11:27am UTC](https://forum.genieacs.com/t/the-tr-069-session-was-unsuccessfully-terminated-v1-2-9/4887/1 "2023-12-16T11:27:07Z")

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I am using genieacs version 1.2.9. I am getting this issue frequently like the CPEs goes offline and showing “The TR-069 session was unsuccessfully terminated” in fault. in real CPEs are online. i can access them by the web directly and the configuration in CPE for cwmp url is perfect. nothing change. but still it’s giving this error.

Thanks.

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**Author:** ![imdkadi](https://avatars.discourse-cdn.com/v4/letter/i/bc8723/32.png) [@imdkadi](https://forum.genieacs.com/u/imdkadi)\
**Post date:** [December 25, 2023, 7:11am UTC](https://forum.genieacs.com/t/the-tr-069-session-was-unsuccessfully-terminated-v1-2-9/4887/2 "2023-12-25T07:11:25Z")

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No one is replying… Please help.

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**Author:** ![simon](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@simon](https://forum.genieacs.com/u/simon)\
**Post date:** [December 25, 2023, 3:50pm UTC](https://forum.genieacs.com/t/the-tr-069-session-was-unsuccessfully-terminated-v1-2-9/4887/3 "2023-12-25T15:50:50Z")

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A number of reasons are possible. One if them is a timeout. Make a packet capture and check what has been sent just before the error.

E.g. what i have observed myself is that the device takes too long to return a requested parameter value.

Post the packet capture and play around with the timeouts…

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**Author:** ![mtarifa](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/mtarifa/32/848_2.png) [@mtarifa](https://forum.genieacs.com/u/mtarifa)\
**Post date:** [December 26, 2023, 4:20pm UTC](https://forum.genieacs.com/t/the-tr-069-session-was-unsuccessfully-terminated-v1-2-9/4887/4 "2023-12-26T16:20:20Z")

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this could be happening also if your are behind a proxy, a issue that what i can saw in the forum, can not be fixed.