# Summon don't work after update

**URL:** <https://forum.genieacs.com/t/summon-dont-work-after-update/7400>\
**Category:** Help\
**Created:** [June 5, 2026, 5:43pm UTC](https://forum.genieacs.com/t/summon-dont-work-after-update/7400 "2026-06-05T17:43:10Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mike99](https://avatars.discourse-cdn.com/v4/letter/m/8797f3/32.png) [@mike99](https://forum.genieacs.com/u/mike99)\
**Post date:** [June 5, 2026, 5:43pm UTC](https://forum.genieacs.com/t/summon-dont-work-after-update/7400/1 "2026-06-05T17:43:10Z")

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Hi,

My production GenieACS was 1.2.8 (needed to keep it because of custom change to the code to accomodate issues in a legacy device model) and I want to update it to 1.2.16.

I also needed new package like axios for external script so I build a new container with everything up to date.

So, I have 1.2.8 and 1.2.16, side by side, on 2 differents container, configure to use the same DB. Everything work fine. I can summon devices from both container.

I shutdown 1.2.8 and move the ip address from 1.2.8 to the 1.2.16 container and I can’t summon devices anymore. I get the following error:  
DeviceID.ID\_value: No contact from CPE

I move back the IP address to 1.2.8 and both can summon fine again.

I’ve made a network capture from the ACS server and looked at it. Here is what I see

`Packet 1 from server: GET /tr069`  
`Packet 2 from the CPE: 401 Authorization Required`  
`Packet 3 from the server: GET /tr069 with Digest auth`  
`Packet 4 from the CPE: HTTP 200 OK`  
`Paquet 5 fromt the CPE: HTTP/XML POST`  
Server don’t answer back but it indicate on the UI “No contact from CPE”

Debug output:  
`event: incoming HTTP response`  
`timestamp: 2026-05-29T10:43:05.099Z`  
`remoteAddress: 172.17.102.55`  
`deviceId: oui-prdoductclass-225508J000349`  
`connection: 2026-05-29T10:43:05.099Z`  
`statusCode: 200`  
`headers:`  
`date: Fri May 29 06:43:04 2026`  
`server: tr069 http server`  
`content-length: “0”`  
`connection: close`  
`content-type: text/plain; charset=ISO-8859-1`  
`authentication-info: rspauth=“d06be15f53db9b91490efd235e99e10f”, cnonce=“ced685f8f819e461”, nc=00000001, qop=auth`  
`body: null`

I’ve been testing it for days, trying to figure out why with Claude and Gemini help but both clearly don’t have any idea of what going on.

What I have is mind is maybe edit DHCP config so ACS discovery to use a new IP address for the ACS server and hoping that it will create a bootstrap event on the CPE to clear everything because it change of ACS server but that a lot of job (several DHCP server) while I’m not even sure it will work.

Anybody have a idea of why it won’t work ? Any hint would be greatly appreciated.

P.S. Periodic inform don’t seems to generate fault. I see the last periodic informs being updated on 1.2.16 but I have no way to be sure the config is really updated on CPE if needed.

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<div class="post-metadata">

**Author:** ![mike99](https://avatars.discourse-cdn.com/v4/letter/m/8797f3/32.png) [@mike99](https://forum.genieacs.com/u/mike99)\
**Post date:** [June 11, 2026, 1:44pm UTC](https://forum.genieacs.com/t/summon-dont-work-after-update/7400/2 "2026-06-11T13:44:01Z")

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Finally, I was never able to fix this issue so I changed the ACS discovery config to point to a new URL and it seems to work fine. Still have some site left that I must change the ACS discovery config but I tried to shutdown the old server container and I was still able to summon devices on the updated one.