# Session timeout: Device is not detected by GenieACS

**URL:** <https://forum.genieacs.com/t/session-timeout-device-is-not-detected-by-genieacs/1293>\
**Category:** Uncategorized\
**Created:** [December 14, 2020, 1:25pm UTC](https://forum.genieacs.com/t/session-timeout-device-is-not-detected-by-genieacs/1293 "2020-12-14T13:25:24Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [December 14, 2020, 6:50pm UTC](https://forum.genieacs.com/t/session-timeout-device-is-not-detected-by-genieacs/1293/2 "2020-12-14T18:50:19Z")

</div>

It appears the CPE isn’t conforming to the spec, as is very common, in that its not closing the session properly.

@zaidka has just addressed this in the latest master branch (which will be v1.2.4).

[See this thread](https://forum.genieacs.com/t/factoryreset-loop/1288/2) for more information.

---

_[View the full topic](https://forum.genieacs.com/t/session-timeout-device-is-not-detected-by-genieacs/1293)._