# Services stop but if I have ping?

**URL:** <https://forum.genieacs.com/t/services-stop-but-if-i-have-ping/2286>\
**Category:** Uncategorized\
**Created:** [December 30, 2021, 1:05am UTC](https://forum.genieacs.com/t/services-stop-but-if-i-have-ping/2286 "2021-12-30T01:05:16Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jefferson](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/jefferson/32/753_2.png) [@Jefferson](https://forum.genieacs.com/u/Jefferson)\
**Post date:** [December 30, 2021, 1:05am UTC](https://forum.genieacs.com/t/services-stop-but-if-i-have-ping/2286/1 "2021-12-30T01:05:16Z")

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![genieacs](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/1X/f23beefda98c9d845f7d4d2abb59564bba9b84d7.png)

I have this problem, that the services are stopped and in order to solve the problem I always have to enter the console and start the services and then restart the server.

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**Author:** ![JonasGhost](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/jonasghost/32/286_2.png) [@JonasGhost](https://forum.genieacs.com/u/JonasGhost)\
**Post date:** [December 30, 2021, 6:42am UTC](https://forum.genieacs.com/t/services-stop-but-if-i-have-ping/2286/2 "2021-12-30T06:42:54Z")

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Is MongoDB still up?