# Satellite networks

**URL:** <https://forum.genieacs.com/t/satellite-networks/4197>\
**Category:** Uncategorized\
**Created:** [July 17, 2023, 3:55am UTC](https://forum.genieacs.com/t/satellite-networks/4197 "2023-07-17T03:55:24Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Akhramenko](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@Akhramenko](https://forum.genieacs.com/u/Akhramenko)\
**Post date:** [July 17, 2023, 3:55am UTC](https://forum.genieacs.com/t/satellite-networks/4197/1 "2023-07-17T03:55:25Z")

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Hello, I’m using genieACS v1.2.9+.

I have configured the server, and everything works fine on Ethernet networks. However, when switching to satellite networks, I encounter a ping error “Error: Command failed: ping -w 1 -i 0.2 -c 3” and cannot use the “summon” button. The message “Device offline” appears. Meanwhile, provisioning scripts are functioning correctly.  
I conducted tests on Ethernet networks and artificially increased the delay between ACS and CPE. I noticed that when the request exceeds 1 second, I receive this error. I’m a beginner and don’t know how to solve the problem on my own.  
How to increase Request Timeout? If that’s the problem.  
And change the ping command?

 ![image](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/2X/1/1d5b1982dd9da2c0032a1aa40e1a4990d97587f3.png)

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**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [July 17, 2023, 4:56pm UTC](https://forum.genieacs.com/t/satellite-networks/4197/2 "2023-07-17T16:56:47Z")

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To change the ping timeout, you will need to edit the code and change the params for ping to increase the timeout. Type `man timeout` at the console for detailed parameter info for `ping`.

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**Author:** ![Akhramenko](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@Akhramenko](https://forum.genieacs.com/u/Akhramenko)\
**Post date:** [July 21, 2023, 8:31am UTC](https://forum.genieacs.com/t/satellite-networks/4197/3 "2023-07-21T08:31:47Z")

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Thanks, this helped me. It would be convenient if you could edit the ping parameters outside of the code.

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**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [July 21, 2023, 5:49pm UTC](https://forum.genieacs.com/t/satellite-networks/4197/4 "2023-07-21T17:49:06Z")

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Submit a pull request. I’ve submitted a few and had them accepted.