# Router Identification Issue

**URL:** https://forum.genieacs.com/t/router-identification-issue/3997
**Category:** Uncategorized
**Created:** [May 30, 2023, 4:10pm UTC](https://forum.genieacs.com/t/router-identification-issue/3997 "2023-05-30T16:10:46Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![bizimnet](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@bizimnet](https://forum.genieacs.com/u/bizimnet)
#### Post date: [May 30, 2023, 4:10pm UTC](https://forum.genieacs.com/t/router-identification-issue/3997/1 "2023-05-30T16:10:46Z")

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Hello,

I have integrated the GenieACS server to my existing system but some routers branding TP-Link (XC220-G3) and Cnet (WNIR3300) were not identified on the system. I need your support regarding this issue.

Thanks in advance.
