# Router don't provisioning on ACS

**URL:** <https://forum.genieacs.com/t/router-dont-provisioning-on-acs/3928>\
**Category:** Uncategorized\
**Created:** [May 8, 2023, 6:18pm UTC](https://forum.genieacs.com/t/router-dont-provisioning-on-acs/3928 "2023-05-08T18:18:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![BernardoGatt0](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/bernardogatt0/32/948_2.png) [@BernardoGatt0](https://forum.genieacs.com/u/BernardoGatt0)\
**Post date:** [May 8, 2023, 6:18pm UTC](https://forum.genieacs.com/t/router-dont-provisioning-on-acs/3928/1 "2023-05-08T18:18:53Z")

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I have some Huawei routers that, when passing my ACS credentials, they don’t even appear in the communication logs. The case is that other routers of the same model and firmware are provisioned. What could be happening?

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**Author:** ![Jaydev](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jaydev](https://forum.genieacs.com/u/Jaydev)\
**Post date:** [May 9, 2023, 4:57am UTC](https://forum.genieacs.com/t/router-dont-provisioning-on-acs/3928/2 "2023-05-09T04:57:45Z")

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How did you try to capture the logs ? use logread -f , it would probably give you some hint .