# Resolving Connection Challenges Between VMware GenieACS and Nokia Fastmile 3.2 Gateway

**URL:** <https://forum.genieacs.com/t/resolving-connection-challenges-between-vmware-genieacs-and-nokia-fastmile-3-2-gateway/5206>\
**Category:** Uncategorized\
**Created:** [March 19, 2024, 6:38pm UTC](https://forum.genieacs.com/t/resolving-connection-challenges-between-vmware-genieacs-and-nokia-fastmile-3-2-gateway/5206 "2024-03-19T18:38:41Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![pharos](https://avatars.discourse-cdn.com/v4/letter/p/65b543/32.png) [@pharos](https://forum.genieacs.com/u/pharos)\
**Post date:** [March 19, 2024, 6:38pm UTC](https://forum.genieacs.com/t/resolving-connection-challenges-between-vmware-genieacs-and-nokia-fastmile-3-2-gateway/5206/1 "2024-03-19T18:38:41Z")

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Hi everyone,

I’ve set up genieacs on VMware, and everything seems to be working smoothly, except I’m unable to connect to my Nokia Fastmile 3.2 Gateway.

Am I missing something here?

Could anyone lend me a hand with this?

Thanks!

 ![Ảnh màn hình 2024-03-20 lúc 3.34.19 SA](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/2X/f/fbbc6f27f1ad184c7b6f2d959f427f229eee919c.png)

Other image: [Imgur: The magic of the Internet](https://i.imgur.com/vHtHf3T.png)

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**Author:** ![harilam](https://avatars.discourse-cdn.com/v4/letter/h/8dc957/32.png) [@harilam](https://forum.genieacs.com/u/harilam)\
**Post date:** [March 20, 2024, 2:30pm UTC](https://forum.genieacs.com/t/resolving-connection-challenges-between-vmware-genieacs-and-nokia-fastmile-3-2-gateway/5206/2 "2024-03-20T14:30:24Z")

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![image](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/2X/d/d271b7ac6f9cd6fe9913d5bec0c3755853b7bf71.png)

You should modify the URL to: [HTTP://192.168.1.147:7547](HTTP://192.168.1.147:7547)

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**Author:** ![pharos](https://avatars.discourse-cdn.com/v4/letter/p/65b543/32.png) [@pharos](https://forum.genieacs.com/u/pharos)\
**Post date:** [March 20, 2024, 3:16pm UTC](https://forum.genieacs.com/t/resolving-connection-challenges-between-vmware-genieacs-and-nokia-fastmile-3-2-gateway/5206/3 "2024-03-20T15:16:28Z")

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I tried and it still doesn’t work and also change username and password under URL to admin:admin and still not working.

I also checking that 192.168.1.147:3000 can open on any devices connecting with my router.  
Check sudo systemctl status genieacs-cwmp and the result is up and running.

 ![photo](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/2X/6/6caa3342af3345b8ea297a1897f3c7d940bec86f.png)

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**Author:** ![pharos](https://avatars.discourse-cdn.com/v4/letter/p/65b543/32.png) [@pharos](https://forum.genieacs.com/u/pharos)\
**Post date:** [March 23, 2024, 7:06am UTC](https://forum.genieacs.com/t/resolving-connection-challenges-between-vmware-genieacs-and-nokia-fastmile-3-2-gateway/5206/4 "2024-03-23T07:06:32Z")

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Who has ever connected genieacs to Nokia Fastmile 3.2 Gateway can help me with this problem?

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**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [March 25, 2024, 5:27pm UTC](https://forum.genieacs.com/t/resolving-connection-challenges-between-vmware-genieacs-and-nokia-fastmile-3-2-gateway/5206/5 "2024-03-25T17:27:12Z")

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> [@pharos](#):
>
> I also checking that 192.168.1.147:3000 can open on any devices connecting with my router

Why would you want all of your CPEs to be able to connect to the GenieACS UI? My CPEs are **only** permitted to connect to the CWMP and FS ports. There is no need for a CPE to connect to the UI or NBI.

You’re next troubleshooting step is to break out tcpdump and see if the packets are even making it from the CPE to the ACS. The packets don’t lie.
