# Registrar una ONT

**URL:** <https://forum.genieacs.com/t/registrar-una-ont/3569>\
**Category:** Uncategorized\
**Created:** [February 21, 2023, 7:53am UTC](https://forum.genieacs.com/t/registrar-una-ont/3569 "2023-02-21T07:53:05Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![andresf07](https://avatars.discourse-cdn.com/v4/letter/a/9de053/32.png) [@andresf07](https://forum.genieacs.com/u/andresf07)\
**Post date:** [February 21, 2023, 7:53am UTC](https://forum.genieacs.com/t/registrar-una-ont/3569/1 "2023-02-21T07:53:05Z")

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Hello, what happens is that I installed v1.2.9 and I try to register my devices, the mikrotik registers it without any problem but the ONTs are not registered, in the genieacs log there is no record of errors in the connection attempt and in the log of some ONT it tells me that TIMER expired and I no longer know what to do to be able to register my ONT

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**Author:** ![Monkito](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/monkito/32/1224_2.png) [@Monkito](https://forum.genieacs.com/u/Monkito)\
**Post date:** [February 21, 2023, 11:44pm UTC](https://forum.genieacs.com/t/registrar-una-ont/3569/2 "2023-02-21T23:44:31Z")

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Verify some info:

- Acs url shuld be set on the ont tr069 configuration, [http://your.acs.ip:7547/](http://your.acs.ip:7547/)
- Ont wan must be declared as tr069 wan.
- Check conectivity between ont and acs server.

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**Author:** ![andresf07](https://avatars.discourse-cdn.com/v4/letter/a/9de053/32.png) [@andresf07](https://forum.genieacs.com/u/andresf07)\
**Post date:** [February 23, 2023, 10:42pm UTC](https://forum.genieacs.com/t/registrar-una-ont/3569/3 "2023-02-23T22:42:10Z")

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you were right @Monkito it was a problem on the WAN thank you very much for the answer