# Probleme cisco c888

**URL:** <https://forum.genieacs.com/t/probleme-cisco-c888/1743>\
**Category:** Uncategorized\
**Created:** [May 27, 2021, 12:21pm UTC](https://forum.genieacs.com/t/probleme-cisco-c888/1743 "2021-05-27T12:21:55Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![bac2304](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/bac2304/32/248_2.png) [@bac2304](https://forum.genieacs.com/u/bac2304)\
**Post date:** [May 27, 2021, 12:21pm UTC](https://forum.genieacs.com/t/probleme-cisco-c888/1743/1 "2021-05-27T12:21:55Z")

</div>

Hello,  
I cannot connect my router: C800 Software (C800-UNIVERSALK9-M), Version 15.7(3)M2 to my Genieacs.  
My Genieacs is functional because I already have Mikrotik routers on it.

I have configured my Cisco this way:

cwmp agent  
management server url [http://11.XXX.0.2:7547](http://11.XXX.0.2:7547)  
!  
interface Ethernet0  
cwmp wan  
!  
interface Ethernet0.2900  
encapsulation dot1Q 2900  
pppoe enable group global  
cwmp wan  
pppoe-client dial-pool-number 10  
!  
interface Dialer10  
ip vrf forwarding MPLS  
dialer pool 10  
dialer-group 10  
cwmp wan default  
!  
cwmp agent  
enable download  
enable

But when I see the session I have a problem:

Routeur-C888#sh cwmp session  
CWMP Agent status: Enabled  
No CWMP Session currently running  
Management Server: [http://11.XXX.0.2:7547](http://11.XXX.0.2:7547)  
Connection Request URL: [http://10.243.51.6/00000C/C888-K9/FCZXXX/cwmp](http://10.243.51.6/00000C/C888-K9/FCZXXX/cwmp)  
Last successful connection request at time:  
Last successful session at time:  
Last failed session at time: 13:41:20 CEST Thu May 27 2021  
Session retry count: 6

Regards

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<div class="post-metadata">

**Author:** ![lavira](https://avatars.discourse-cdn.com/v4/letter/l/87869e/32.png) [@lavira](https://forum.genieacs.com/u/lavira)\
**Post date:** [May 28, 2021, 8:00am UTC](https://forum.genieacs.com/t/probleme-cisco-c888/1743/2 "2021-05-28T08:00:27Z")

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Hi, try to ping 11.xxx.0.2 (the ACS IP) from the cisco cli … do you get reply ?

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<div class="post-metadata">

**Author:** ![JonasGhost](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/jonasghost/32/286_2.png) [@JonasGhost](https://forum.genieacs.com/u/JonasGhost)\
**Post date:** [May 28, 2021, 7:44pm UTC](https://forum.genieacs.com/t/probleme-cisco-c888/1743/3 "2021-05-28T19:44:15Z")

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What does wireshark say, when you trace the connection?

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<div class="post-metadata">

**Author:** ![bac2304](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/bac2304/32/248_2.png) [@bac2304](https://forum.genieacs.com/u/bac2304)\
**Post date:** [May 31, 2021, 8:34am UTC](https://forum.genieacs.com/t/probleme-cisco-c888/1743/4 "2021-05-31T08:34:24Z")

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Yes I ping it but I have to specify the VRF it disturbs?

#ping vrf MPLS 11.XXX.0.2  
Type escape sequence to abort.  
Sending 5, 100-byte ICMP Echos to 11.XXX.0.2, timeout is 2 seconds:  
!!!  
Success rate is 100 percent (5/5), round-trip min/avg/max = 4/7/8 ms

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<div class="post-metadata">

**Author:** ![lavira](https://avatars.discourse-cdn.com/v4/letter/l/87869e/32.png) [@lavira](https://forum.genieacs.com/u/lavira)\
**Post date:** [May 31, 2021, 9:12am UTC](https://forum.genieacs.com/t/probleme-cisco-c888/1743/5 "2021-05-31T09:12:34Z")

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Yes, that’s the problem I think, but a wireshark packet capture, like JonasGhost mentioned, could indicate exactly if this is the case. To solve, see if you have any options to specify the vrf at the cwmp agent config, move the ACS outsite of the VRF, or try to route between global and vrf with some static routes (not sure if this works, I don’t have a cisco device to test):

```auto
ip route vrf MPLS 10.243.51.6 255.255.255.255 10.243.51.6 global
ip route 11.xxx.0.2 255.255.255.255 Dialer10 <gateway>

```