# NBI log files are empty

**URL:** <https://forum.genieacs.com/t/nbi-log-files-are-empty/1102>\
**Category:** Uncategorized\
**Created:** [October 6, 2020, 10:11pm UTC](https://forum.genieacs.com/t/nbi-log-files-are-empty/1102 "2020-10-06T22:11:39Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![perotta](https://avatars.discourse-cdn.com/v4/letter/p/f04885/32.png) [@perotta](https://forum.genieacs.com/u/perotta)\
**Post date:** [October 6, 2020, 10:11pm UTC](https://forum.genieacs.com/t/nbi-log-files-are-empty/1102/1 "2020-10-06T22:11:39Z")

</div>

Hi,

I can’t see NBI logs (and I’m for sure using API like crazy). Is this just me?

OBS: cwmp logs are working like a charm

ls -la /var/log/genieacs/  
-rw-r–r-- 1 genieacs genieacs 0 Oct 6 00:00 genieacs-nbi-access.log  
-rw-r–r-- 1 genieacs genieacs 20 Sep 6 00:00 genieacs-nbi-access.log-20200907.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 7 00:00 genieacs-nbi-access.log-20200908.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 8 00:00 genieacs-nbi-access.log-20200909.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 9 00:00 genieacs-nbi-access.log-20200910.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 10 00:01 genieacs-nbi-access.log-20200911.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 11 00:01 genieacs-nbi-access.log-20200912.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 12 00:00 genieacs-nbi-access.log-20200913.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 13 00:01 genieacs-nbi-access.log-20200914.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 14 00:01 genieacs-nbi-access.log-20200915.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 15 00:00 genieacs-nbi-access.log-20200916.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 16 00:00 genieacs-nbi-access.log-20200917.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 17 00:00 genieacs-nbi-access.log-20200918.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 18 00:00 genieacs-nbi-access.log-20200919.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 19 00:00 genieacs-nbi-access.log-20200920.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 20 00:00 genieacs-nbi-access.log-20200921.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 21 00:01 genieacs-nbi-access.log-20200922.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 22 00:01 genieacs-nbi-access.log-20200923.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 23 00:01 genieacs-nbi-access.log-20200924.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 24 00:00 genieacs-nbi-access.log-20200925.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 25 00:00 genieacs-nbi-access.log-20200926.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 26 00:00 genieacs-nbi-access.log-20200927.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 27 00:00 genieacs-nbi-access.log-20200928.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 28 00:00 genieacs-nbi-access.log-20200929.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 29 00:00 genieacs-nbi-access.log-20200930.gz  
-rw-r–r-- 1 genieacs genieacs 20 Sep 30 00:00 genieacs-nbi-access.log-20201001.gz  
-rw-r–r-- 1 genieacs genieacs 20 Oct 1 00:00 genieacs-nbi-access.log-20201002.gz  
-rw-r–r-- 1 genieacs genieacs 20 Oct 2 00:00 genieacs-nbi-access.log-20201003.gz  
-rw-r–r-- 1 genieacs genieacs 20 Oct 3 00:00 genieacs-nbi-access.log-20201004.gz  
-rw-r–r-- 1 genieacs genieacs 20 Oct 4 00:00 genieacs-nbi-access.log-20201005.gz

cat /opt/genieacs/genieacs.env  
GENIEACS\_MONGODB\_CONNECTION\_URL=mongodb://x/genieacs  
GENIEACS\_CWMP\_SSL\_CERT=/opt/genieacs/server.crt  
GENIEACS\_CWMP\_SSL\_KEY=/opt/genieacs/server.key  
GENIEACS\_CWMP\_ACCESS\_LOG\_FILE=/var/log/genieacs/genieacs-cwmp-access.log  
GENIEACS\_NBI\_ACCESS\_LOG\_FILE=/var/log/genieacs/genieacs-nbi-access.log  
GENIEACS\_DEBUG\_FILE=/var/log/genieacs/genieacs-debug.yaml  
GENIEACS\_EXT\_DIR=/opt/genieacs/ext

---

<div class="post-metadata">

**Author:** ![bajojoba](https://avatars.discourse-cdn.com/v4/letter/b/b9e5f3/32.png) [@bajojoba](https://forum.genieacs.com/u/bajojoba)\
**Post date:** [December 9, 2020, 8:05am UTC](https://forum.genieacs.com/t/nbi-log-files-are-empty/1102/2 "2020-12-09T08:05:29Z")

</div>

I’m facing the same issue ☹

---

<div class="post-metadata">

**Author:** ![zaidka](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/zaidka/32/9_2.png) [@zaidka](https://forum.genieacs.com/u/zaidka)\
**Post date:** [December 13, 2020, 12:31am UTC](https://forum.genieacs.com/t/nbi-log-files-are-empty/1102/3 "2020-12-13T00:31:17Z")

</div>

`genieacs-nbi` doesn’t log much of anything beyond process startup and exceptions. I’ll try to fix that soon.