# Missing genieacs database

**URL:** <https://forum.genieacs.com/t/missing-genieacs-database/1191>\
**Category:** Uncategorized\
**Created:** [November 4, 2020, 7:01pm UTC](https://forum.genieacs.com/t/missing-genieacs-database/1191 "2020-11-04T19:01:36Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![EpicSolutions](https://avatars.discourse-cdn.com/v4/letter/e/85f322/32.png) [@EpicSolutions](https://forum.genieacs.com/u/EpicSolutions)\
**Post date:** [November 4, 2020, 7:01pm UTC](https://forum.genieacs.com/t/missing-genieacs-database/1191/1 "2020-11-04T19:01:36Z")

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Hi, I install genieacs in a new server, but the database missing in the mongodb folder, I follow the [http://docs.genieacs.com/en/latest/installation-guide.html](http://docs.genieacs.com/en/latest/installation-guide.html) installation guide, but the database seems that it was not created on the installation progress, someone can help me?

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**Author:** ![zaidka](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/zaidka/32/9_2.png) [@zaidka](https://forum.genieacs.com/u/zaidka)\
**Post date:** [November 11, 2020, 7:00am UTC](https://forum.genieacs.com/t/missing-genieacs-database/1191/2 "2020-11-11T07:00:57Z")

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The first time you open the UI you’ll be greeted with an initialization wizard which should create the database.

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<div class="post-metadata">

**Author:** ![EpicSolutions](https://avatars.discourse-cdn.com/v4/letter/e/85f322/32.png) [@EpicSolutions](https://forum.genieacs.com/u/EpicSolutions)\
**Post date:** [November 11, 2020, 3:30pm UTC](https://forum.genieacs.com/t/missing-genieacs-database/1191/3 "2020-11-11T15:30:12Z")

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Thanks for the answer, the problem was that the mongodb service did not start because it gave errors, when I solve this, all in the geniacs work fine.