# InternetGatewayDevice.WANDevice not showing in All Parameters

**URL:** <https://forum.genieacs.com/t/internetgatewaydevice-wandevice-not-showing-in-all-parameters/5088>\
**Category:** Uncategorized\
**Created:** [February 14, 2024, 8:29am UTC](https://forum.genieacs.com/t/internetgatewaydevice-wandevice-not-showing-in-all-parameters/5088 "2024-02-14T08:29:08Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Presjar](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/presjar/32/1695_2.png) [@Presjar](https://forum.genieacs.com/u/Presjar)\
**Post date:** [February 14, 2024, 8:29am UTC](https://forum.genieacs.com/t/internetgatewaydevice-wandevice-not-showing-in-all-parameters/5088/1 "2024-02-14T08:29:08Z")

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Hello!

This is my first time using the ACS system and wondering if I have done something incorrectly or if it is just my device.

I have a Nokia Fastmile 3.2 Gateway. I used the superadmin password to setup the ACS connection settings and can now view it in genieacs webui devices. However it only shows Device. Parameters under All Parameters. I can’t see InternetGatewayDevice.WANDevice at all.

 ![1000041261](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/2X/1/1eccc59bef31ac938fe311ae84b3ccd2bca78c69.jpeg)

I have seen on some nokia guides that this key should exist on nokia, but maybe wan config on the Fastmile 3.2 isnt supported function?

The reason I’m tryting to use the ACS method for configure is that in the Nokia WebUI for the router doesn’t accept PPPoE Username that contains . in it. E.g [username123@isp.com](mailto:username123@isp.com)

I have setup a test PPPoE network using simple username without the . and password using my edgerouter to get the nokia WAN connected. This is how I have it showing in genieacs.

Unfortunately my ISP requirements is PPPoE (not support IPoE) and the username has “.” in it.

If anyone has any pointer, please let me know 🙂

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**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [February 14, 2024, 9:35pm UTC](https://forum.genieacs.com/t/internetgatewaydevice-wandevice-not-showing-in-all-parameters/5088/2 "2024-02-14T21:35:55Z")

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[https://docs.genieacs.com/en/latest/administration-faq.html#most-device-parameters-are-missing](https://docs.genieacs.com/en/latest/administration-faq.html#most-device-parameters-are-missing)

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<div class="post-metadata">

**Author:** ![Presjar](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/presjar/32/1695_2.png) [@Presjar](https://forum.genieacs.com/u/Presjar)\
**Post date:** [February 15, 2024, 12:41am UTC](https://forum.genieacs.com/t/internetgatewaydevice-wandevice-not-showing-in-all-parameters/5088/3 "2024-02-15T00:41:24Z")

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Thanks for the link, I did see that one when looking for help.

InternetGatewayDevice isnt shown in the GenieACS’s UI as a root parameter in the list of all parameters so I dont believe it is that issue

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**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [February 16, 2024, 6:08pm UTC](https://forum.genieacs.com/t/internetgatewaydevice-wandevice-not-showing-in-all-parameters/5088/4 "2024-02-16T18:08:15Z")

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It appears you did not fully understand the part I linked to. I’ve bolded the relevant parts.

For performance reasons (server, client, and network), _ **GenieACS by default only fetches parts of the data model that are necessary to satisfy the declarations in your provision scripts** _. Create declarations for any parameters you need fetched by default.

If you’re unsure and want to explore the available parameters exposed by the device, **refresh the root parameter** (e.g. `InternetGatewayDevice`) from GenieACS’s UI. You typically only need to do that one time for a given CPE model.

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<div class="post-metadata">

**Author:** ![Presjar](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/presjar/32/1695_2.png) [@Presjar](https://forum.genieacs.com/u/Presjar)\
**Post date:** [February 17, 2024, 11:47am UTC](https://forum.genieacs.com/t/internetgatewaydevice-wandevice-not-showing-in-all-parameters/5088/5 "2024-02-17T11:47:26Z")

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> [@akcoder](#):
>
> InternetGatewayDevice

This doesn’t shown as a root parameter at all, only root parameter that I see is "Device._"  
Even after I refresh the device._ root.

In the default prevision script InternetGatewayDevice is included out of the box. That’s why Im.confused.

Prevision, default

const hourly = Date.now(3600000);

// Refresh basic parameters hourly  
declare(“InternetGatewayDevice.DeviceInfo.HardwareVersion”, {path: hourly, value: hourly});  
declare(“InternetGatewayDevice.DeviceInfo.SoftwareVersion”, {path: hourly, value: hourly});  
declare(“InternetGatewayDevice.WANDevice._.WANConnectionDevice._.WANIPConnection._.MACAddress", {path: hourly, value: hourly});  
declare("InternetGatewayDevice.WANDevice._.WANConnectionDevice._.WANIPConnection._.ExternalIPAddress”, {path: hourly, value: hourly});  
declare(“InternetGatewayDevice.LANDevice._.WLANConfiguration._.SSID”, {path: hourly, value: hourly});  
// Don’t refresh password field periodically because CPEs always report blank passowrds for security reasons  
declare(“InternetGatewayDevice.LANDevice._.WLANConfiguration._.KeyPassphrase”, {path: hourly, value: 1});  
declare(“InternetGatewayDevice.LANDevice._.Hosts.Host._.HostName”, {path: hourly, value: hourly});  
declare(“InternetGatewayDevice.LANDevice._.Hosts.Host._.IPAddress”, {path: hourly, value: hourly});  
declare("InternetGatewayDevice.LANDevice._.Hosts.Host._.MACAddress

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<div class="post-metadata">

**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [February 20, 2024, 5:41pm UTC](https://forum.genieacs.com/t/internetgatewaydevice-wandevice-not-showing-in-all-parameters/5088/6 "2024-02-20T17:41:06Z")

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You will need to read up on [TR-069](https://cwmp-data-models.broadband-forum.org/tr-069-1-0-0.html) and [TR-181](https://cwmp-data-models.broadband-forum.org/tr-181-2-14-1-cwmp.html). That should clear things up for you.

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<div class="post-metadata">

**Author:** ![pharos](https://avatars.discourse-cdn.com/v4/letter/p/65b543/32.png) [@pharos](https://forum.genieacs.com/u/pharos)\
**Post date:** [March 19, 2024, 4:39pm UTC](https://forum.genieacs.com/t/internetgatewaydevice-wandevice-not-showing-in-all-parameters/5088/7 "2024-03-19T16:39:23Z")

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Hi mate,

I’ve set up genieacs on VMware, and everything seems to be working smoothly, except I’m unable to connect to my Nokia Fastmile 3.2 Gateway.

Am I missing something here?

Could you lend me a hand with this?

Thanks!

 ![Ảnh màn hình 2024-03-20 lúc 3.34.19 SA](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/2X/f/fbbc6f27f1ad184c7b6f2d959f427f229eee919c.png)

Other image: [Imgur: The magic of the Internet](https://i.imgur.com/vHtHf3T.png)

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<div class="post-metadata">

**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [March 19, 2024, 5:49pm UTC](https://forum.genieacs.com/t/internetgatewaydevice-wandevice-not-showing-in-all-parameters/5088/8 "2024-03-19T17:49:33Z")

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Please create your own thread instead of resurrecting a random thread.

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<div class="post-metadata">

**Author:** ![pharos](https://avatars.discourse-cdn.com/v4/letter/p/65b543/32.png) [@pharos](https://forum.genieacs.com/u/pharos)\
**Post date:** [March 19, 2024, 6:41pm UTC](https://forum.genieacs.com/t/internetgatewaydevice-wandevice-not-showing-in-all-parameters/5088/9 "2024-03-19T18:41:34Z")

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Apologies for any confusion. I’ve created a new thread as requested. Thank you for your understanding.
