# I want to perform the sim locking

**URL:** <https://forum.genieacs.com/t/i-want-to-perform-the-sim-locking/7304>\
**Category:** Help\
**Created:** [January 26, 2026, 7:16am UTC](https://forum.genieacs.com/t/i-want-to-perform-the-sim-locking/7304 "2026-01-26T07:16:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![tendwa-rose](https://avatars.discourse-cdn.com/v4/letter/t/e68b1a/32.png) [@tendwa-rose](https://forum.genieacs.com/u/tendwa-rose)\
**Post date:** [January 26, 2026, 7:16am UTC](https://forum.genieacs.com/t/i-want-to-perform-the-sim-locking/7304/1 "2026-01-26T07:16:27Z")

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I want to perform the sim locking, but I can not get the ICCID and IMSI in GenieACS. However, in the dashboard of the Router, I see it and am using TR-069 . How to fix this issues

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**Author:** ![dustin](https://avatars.discourse-cdn.com/v4/letter/d/5daacb/32.png) [@dustin](https://forum.genieacs.com/u/dustin)\
**Post date:** [January 26, 2026, 12:23pm UTC](https://forum.genieacs.com/t/i-want-to-perform-the-sim-locking/7304/2 "2026-01-26T12:23:51Z")

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Did you navigate the entire tree for the parameter?

Does the device provide those values via TR69?

Some of my devices has the IMSI at this location:

- InternetGatewayDevice.X\_3GPPLTE\_DeviceInfo.TerminalEquipment.IMSI
- InternetGatewayDevice.WANDevice.2.X\_ATP\_WANUMTSInterfaceConfig.IMSI

Hope this helps.

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**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [January 26, 2026, 7:24pm UTC](https://forum.genieacs.com/t/i-want-to-perform-the-sim-locking/7304/3 "2026-01-26T19:24:44Z")

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> [@tendwa-rose](#):
>
> I want to perform the sim locking, but I can not get the ICCID and IMSI in GenieACS. However, in the dashboard of th

Please [see this link](https://docs.genieacs.com/en/latest/administration-faq.html#most-device-parameters-are-missing).

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**Author:** ![tendwa-rose](https://avatars.discourse-cdn.com/v4/letter/t/e68b1a/32.png) [@tendwa-rose](https://forum.genieacs.com/u/tendwa-rose)\
**Post date:** [January 27, 2026, 5:13am UTC](https://forum.genieacs.com/t/i-want-to-perform-the-sim-locking/7304/4 "2026-01-27T05:13:10Z")

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Thank you so much, I successfully got the ICCID and IMSI