# Hi, I am testing the reboot feature of my ACS. But every time I hit the reboot button I get device is offline pop-up

**URL:** <https://forum.genieacs.com/t/hi-i-am-testing-the-reboot-feature-of-my-acs-but-every-time-i-hit-the-reboot-button-i-get-device-is-offline-pop-up/3406>\
**Category:** Uncategorized\
**Created:** [January 10, 2023, 9:21am UTC](https://forum.genieacs.com/t/hi-i-am-testing-the-reboot-feature-of-my-acs-but-every-time-i-hit-the-reboot-button-i-get-device-is-offline-pop-up/3406 "2023-01-10T09:21:21Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![bipin-gowda](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/bipin-gowda/32/963_2.png) [@bipin-gowda](https://forum.genieacs.com/u/bipin-gowda)\
**Post date:** [January 10, 2023, 9:21am UTC](https://forum.genieacs.com/t/hi-i-am-testing-the-reboot-feature-of-my-acs-but-every-time-i-hit-the-reboot-button-i-get-device-is-offline-pop-up/3406/1 "2023-01-10T09:21:22Z")

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The device is online and normal operations are successful. Can someone please guide me on what could be the possible problem?

Also, please help me find where I can read about the reboot flow in the code. Where do I start from?