# Genieacs connectivity issue

**URL:** <https://forum.genieacs.com/t/genieacs-connectivity-issue/6897>\
**Category:** Uncategorized\
**Created:** [May 28, 2025, 4:16pm UTC](https://forum.genieacs.com/t/genieacs-connectivity-issue/6897 "2025-05-28T16:16:15Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![dustin](https://avatars.discourse-cdn.com/v4/letter/d/5daacb/32.png) [@dustin](https://forum.genieacs.com/u/dustin)\
**Post date:** [May 28, 2025, 5:02pm UTC](https://forum.genieacs.com/t/genieacs-connectivity-issue/6897/4 "2025-05-28T17:02:35Z")

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This may help.

[Device Offline Issue with STUN Server Configuration in GenieACS - GenieACS Forum](https://forum.genieacs.com/t/device-offline-issue-with-stun-server-configuration-in-genieacs/6590/4)

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