# GenieACS 1.2.5's gui cannot be login with correct username and password

**URL:** <https://forum.genieacs.com/t/genieacs-1-2-5s-gui-cannot-be-login-with-correct-username-and-password/1543>\
**Category:** Uncategorized\
**Created:** [March 22, 2021, 10:48am UTC](https://forum.genieacs.com/t/genieacs-1-2-5s-gui-cannot-be-login-with-correct-username-and-password/1543 "2021-03-22T10:48:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![golden09](https://avatars.discourse-cdn.com/v4/letter/g/3e96dc/32.png) [@golden09](https://forum.genieacs.com/u/golden09)\
**Post date:** [March 22, 2021, 10:48am UTC](https://forum.genieacs.com/t/genieacs-1-2-5s-gui-cannot-be-login-with-correct-username-and-password/1543/1 "2021-03-22T10:48:27Z")

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Can anyone help?

Can visit [http://ipaddress:3000](http://ipaddress:3000), but cannot login by any username and password.

sudo systemctl edit --force --full genieacs-ui

[Unit]  
Description=GenieACS UI  
After=network.target

[Service]  
User=genieacs  
EnvironmentFile=/opt/genieacs/genieacs.env  
ExecStart=/usr/local/bin/genieacs-ui --ui-jwt-secret secret  
KillMode=process

[Install]  
#WantedBy=default.target  
WantedBy=multi-user.target

sudo vim genieacs.env

GENIEACS\_CWMP\_ACCESS\_LOG\_FILE=/var/log/genieacs/genieacs-cwmp-access.log  
GENIEACS\_NBI\_ACCESS\_LOG\_FILE=/var/log/genieacs/genieacs-nbi-access.log  
GENIEACS\_FS\_ACCESS\_LOG\_FILE=/var/log/genieacs/genieacs-fs-access.log  
GENIEACS\_UI\_ACCESS\_LOG\_FILE=/var/log/genieacs/genieacs-ui-access.log  
GENIEACS\_DEBUG\_FILE=/var/log/genieacs/genieacs-debug.yaml  
NODE\_OPTIONS=–enable-source-maps  
GENIEACS\_EXT\_DIR=/opt/genieacs/ext  
GENIEACS\_UI\_JWT\_SECRET=secret

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<div class="post-metadata">

**Author:** ![fdavidcn](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/fdavidcn/32/594_2.png) [@fdavidcn](https://forum.genieacs.com/u/fdavidcn)\
**Post date:** [April 22, 2021, 2:34pm UTC](https://forum.genieacs.com/t/genieacs-1-2-5s-gui-cannot-be-login-with-correct-username-and-password/1543/2 "2021-04-22T14:34:06Z")

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Hi golden,

Can you connect to mongo DB?. If you can, set this values in ‘genieacs’ database, ‘users’ table:  
“\_id”:“admin”,  
“password”:“c2072a39b51bd929fd5540ce52545598a6f4e0a1c1e57176468a9b4af1263aa531f575102a05c8d42753b83e5dcdc6178368e3db865daa2bc0affdb78c0aba063f9d241c2eb99d4c78926e55ea01555402bf04dc1a2044ec9a5c6c13da10e20b2088e156e489d3f4b995fa90e8a694b3f4beaf7ab4b82e24cbf83a2ca08699cd”,  
“roles”:“admin”,  
“salt”:“c3283aaf1c8a593e2679070c921d68fcb6a6a3b55881e1b61b1bfef4bd33db81b936adadaf0e55c2a51bb7e91027d8b61214a00bc46a93c048ec00645138ab21”

And try to log in with admin/admin

Regards

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<div class="post-metadata">

**Author:** ![soban](https://avatars.discourse-cdn.com/v4/letter/s/b5e925/32.png) [@soban](https://forum.genieacs.com/u/soban)\
**Post date:** [May 3, 2021, 5:09am UTC](https://forum.genieacs.com/t/genieacs-1-2-5s-gui-cannot-be-login-with-correct-username-and-password/1543/3 "2021-05-03T05:09:30Z")

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Hi

you have to give secret as string

GENIEACS\_UI\_JWT\_SECRET = ‘secret’

Give like, u can do login

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**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [June 9, 2026, 5:32pm UTC](https://forum.genieacs.com/t/genieacs-1-2-5s-gui-cannot-be-login-with-correct-username-and-password/1543/5 "2026-06-09T17:32:30Z")

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Closed on June 9, 2026, 5:32pm UTC