# faultCode: "9002" in Huawei ONT

**URL:** <https://forum.genieacs.com/t/faultcode-9002-in-huawei-ont/1749>\
**Category:** Uncategorized\
**Created:** [June 2, 2021, 11:34am UTC](https://forum.genieacs.com/t/faultcode-9002-in-huawei-ont/1749 "2021-06-02T11:34:24Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![ramon2410](https://avatars.discourse-cdn.com/v4/letter/r/e19adc/32.png) [@ramon2410](https://forum.genieacs.com/u/ramon2410)\
**Post date:** [June 2, 2021, 11:34am UTC](https://forum.genieacs.com/t/faultcode-9002-in-huawei-ont/1749/1 "2021-06-02T11:34:24Z")

</div>

I’m having this fault in my GenieACS v1.2.5 using different models of Huawei ONT:

faultCode: “9002”  
faultString: Internal error  
setParameterValuesFault: null

ONT are working correctly, but seeing the errors is annoying.

---

<div class="post-metadata">

**Author:** ![lavira](https://avatars.discourse-cdn.com/v4/letter/l/87869e/32.png) [@lavira](https://forum.genieacs.com/u/lavira)\
**Post date:** [June 2, 2021, 3:08pm UTC](https://forum.genieacs.com/t/faultcode-9002-in-huawei-ont/1749/2 "2021-06-02T15:08:09Z")

</div>

Hi, I think it’s related to [this thread](https://forum.genieacs.com/t/setparametervalues-for-datetime-attributes/1658). Try that setting and if the problem persist, enable debug and see what is the actual parameter that gives you this error.

---

<div class="post-metadata">

**Author:** ![ramon2410](https://avatars.discourse-cdn.com/v4/letter/r/e19adc/32.png) [@ramon2410](https://forum.genieacs.com/u/ramon2410)\
**Post date:** [June 4, 2021, 11:47am UTC](https://forum.genieacs.com/t/faultcode-9002-in-huawei-ont/1749/3 "2021-06-04T11:47:52Z")

</div>

Thanks Lavira, but, how can i set the value as string? My config is:

const daily = Date.now(86400000);  
const informTime = daily % 86400000;

declare(“InternetGatewayDevice.ManagementServer.PeriodicInformTime”, {value: daily}, {value: informTime});

---

<div class="post-metadata">

**Author:** ![lavira](https://avatars.discourse-cdn.com/v4/letter/l/87869e/32.png) [@lavira](https://forum.genieacs.com/u/lavira)\
**Post date:** [June 4, 2021, 1:44pm UTC](https://forum.genieacs.com/t/faultcode-9002-in-huawei-ont/1749/4 "2021-06-04T13:44:46Z")

</div>

All you have to do is to go in the UI in Admin \>\> Config section and add/change the `cwmp.datetimeMilliseconds` option with the value `false`.

---

<div class="post-metadata">

**Author:** ![ramon2410](https://avatars.discourse-cdn.com/v4/letter/r/e19adc/32.png) [@ramon2410](https://forum.genieacs.com/u/ramon2410)\
**Post date:** [August 30, 2021, 7:15am UTC](https://forum.genieacs.com/t/faultcode-9002-in-huawei-ont/1749/5 "2021-08-30T07:15:04Z")

</div>

After weeks of testing, the faults keep popping up. I don’t know what can i do to solve this.

---

<div class="post-metadata">

**Author:** ![lavira](https://avatars.discourse-cdn.com/v4/letter/l/87869e/32.png) [@lavira](https://forum.genieacs.com/u/lavira)\
**Post date:** [August 30, 2021, 7:51am UTC](https://forum.genieacs.com/t/faultcode-9002-in-huawei-ont/1749/6 "2021-08-30T07:51:54Z")

</div>

you added the `cwmp.datetimeMilliseconds` config option ? you made a `systemctl restart genieacs-cwmp` afterwards? this should fix the problem, or at least it worked in my case

---

<div class="post-metadata">

**Author:** ![ramon2410](https://avatars.discourse-cdn.com/v4/letter/r/e19adc/32.png) [@ramon2410](https://forum.genieacs.com/u/ramon2410)\
**Post date:** [August 30, 2021, 8:09am UTC](https://forum.genieacs.com/t/faultcode-9002-in-huawei-ont/1749/7 "2021-08-30T08:09:21Z")

</div>

Yes, I do it  
 ![milliseconds](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/1X/b9955e727bbb1fef32001d9a943d832ff2ca1377.png)

---

<div class="post-metadata">

**Author:** ![lavira](https://avatars.discourse-cdn.com/v4/letter/l/87869e/32.png) [@lavira](https://forum.genieacs.com/u/lavira)\
**Post date:** [August 30, 2021, 9:16am UTC](https://forum.genieacs.com/t/faultcode-9002-in-huawei-ont/1749/8 "2021-08-30T09:16:51Z")

</div>

and also the restart to the cwmp service? you should enable debug on the ONU that fail and with the logs open a case to huawei technical support

---

<div class="post-metadata">

**Author:** ![AliIsawi](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/aliisawi/32/1167_2.png) [@AliIsawi](https://forum.genieacs.com/u/AliIsawi)\
**Post date:** [July 19, 2023, 12:30pm UTC](https://forum.genieacs.com/t/faultcode-9002-in-huawei-ont/1749/9 "2023-07-19T12:30:19Z")

</div>

> [@lavira](#):
>
> cwmp.datetimeMilliseconds

Thanks Lavura, Its works for me 🙂