# Error adding File

**URL:** <https://forum.genieacs.com/t/error-adding-file/121>\
**Category:** Uncategorized\
**Created:** [May 29, 2019, 2:46pm UTC](https://forum.genieacs.com/t/error-adding-file/121 "2019-05-29T14:46:59Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Julian](https://avatars.discourse-cdn.com/v4/letter/j/74df32/32.png) [@Julian](https://forum.genieacs.com/u/Julian)\
**Post date:** [May 29, 2019, 2:46pm UTC](https://forum.genieacs.com/t/error-adding-file/121/1 "2019-05-29T14:46:59Z")

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Hello,

I`m getting an error when trying to upload a file to build an automate upgrade task.

 ![Screenshot_1](https://canada1.discourse-cdn.com/flex035/uploads/genieacs/original/1X/345fe9f96faea07e51e9bba8a6eb979fbe22c365.jpeg)

Does anyone know how to solve this problem?

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**Author:** ![zaidka](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/zaidka/32/9_2.png) [@zaidka](https://forum.genieacs.com/u/zaidka)\
**Post date:** [June 3, 2019, 7:48pm UTC](https://forum.genieacs.com/t/error-adding-file/121/2 "2019-06-03T19:48:53Z")

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What version of MongoDB are you using?

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**Author:** ![Julian](https://avatars.discourse-cdn.com/v4/letter/j/74df32/32.png) [@Julian](https://forum.genieacs.com/u/Julian)\
**Post date:** [June 3, 2019, 8:17pm UTC](https://forum.genieacs.com/t/error-adding-file/121/3 "2019-06-03T20:17:53Z")

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The mongodb version are 4.0.1

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**Author:** ![zaidka](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/zaidka/32/9_2.png) [@zaidka](https://forum.genieacs.com/u/zaidka)\
**Post date:** [June 3, 2019, 10:36pm UTC](https://forum.genieacs.com/t/error-adding-file/121/4 "2019-06-03T22:36:31Z")

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Did you upgrade from an older version by any chance?

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**Author:** ![Julian](https://avatars.discourse-cdn.com/v4/letter/j/74df32/32.png) [@Julian](https://forum.genieacs.com/u/Julian)\
**Post date:** [June 4, 2019, 12:56pm UTC](https://forum.genieacs.com/t/error-adding-file/121/5 "2019-06-04T12:56:16Z")

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Yea, I did it, but was before trying to use the file menu.  
Should I rollback that? Is there any suggestion?

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**Author:** ![zaidka](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/zaidka/32/9_2.png) [@zaidka](https://forum.genieacs.com/u/zaidka)\
**Post date:** [June 4, 2019, 6:28pm UTC](https://forum.genieacs.com/t/error-adding-file/121/6 "2019-06-04T18:28:33Z")

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Try creating the following indexes in MongoDB:

```
db.fs.chunks.createIndex( { files_id: 1, n: 1 }, { unique: true } );
db.fs.files.createIndex( { filename: 1, uploadDate: 1 } );
```

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<div class="post-metadata">

**Author:** ![Julian](https://avatars.discourse-cdn.com/v4/letter/j/74df32/32.png) [@Julian](https://forum.genieacs.com/u/Julian)\
**Post date:** [June 4, 2019, 7:05pm UTC](https://forum.genieacs.com/t/error-adding-file/121/7 "2019-06-04T19:05:26Z")

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That solved the problem, thank you!