# Device Offline Issue with STUN Server Configuration in GenieACS

**URL:** <https://forum.genieacs.com/t/device-offline-issue-with-stun-server-configuration-in-genieacs/6590>\
**Category:** Uncategorized\
**Created:** [February 26, 2025, 8:55pm UTC](https://forum.genieacs.com/t/device-offline-issue-with-stun-server-configuration-in-genieacs/6590 "2025-02-26T20:55:16Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![razametal](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/razametal/32/2229_2.png) [@razametal](https://forum.genieacs.com/u/razametal)\
**Post date:** [April 24, 2025, 2:53am UTC](https://forum.genieacs.com/t/device-offline-issue-with-stun-server-configuration-in-genieacs/6590/4 "2025-04-24T02:53:49Z")

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I’ve the same issue with version 1.2.13. Downgraded to 1.2.9 and devices with STUN works fine.

```auto
 cd /opt/genieacs
 npm install -g genieacs@1.2.9

```

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