# Device is Online but Internal Server Error

**URL:** <https://forum.genieacs.com/t/device-is-online-but-internal-server-error/4101>\
**Category:** Uncategorized\
**Created:** [June 22, 2023, 1:57am UTC](https://forum.genieacs.com/t/device-is-online-but-internal-server-error/4101 "2023-06-22T01:57:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![aldrei](https://avatars.discourse-cdn.com/v4/letter/a/977dab/32.png) [@aldrei](https://forum.genieacs.com/u/aldrei)\
**Post date:** [June 22, 2023, 1:57am UTC](https://forum.genieacs.com/t/device-is-online-but-internal-server-error/4101/1 "2023-06-22T01:57:33Z")

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Hi all,

My device is online, but when I summon it or change a value of a parameter, it shows an internal server error. How can I fix this?

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<div class="post-metadata">

**Author:** ![akcoder](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/akcoder/32/11_2.png) [@akcoder](https://forum.genieacs.com/u/akcoder)\
**Post date:** [June 22, 2023, 6:25pm UTC](https://forum.genieacs.com/t/device-is-online-but-internal-server-error/4101/2 "2023-06-22T18:25:24Z")

</div>

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