# CPE reboot loop

**URL:** <https://forum.genieacs.com/t/cpe-reboot-loop/1158>\
**Category:** Uncategorized\
**Created:** [October 22, 2020, 5:26pm UTC](https://forum.genieacs.com/t/cpe-reboot-loop/1158 "2020-10-22T17:26:37Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![efrancone](https://avatars.discourse-cdn.com/v4/letter/e/e56c9b/32.png) [@efrancone](https://forum.genieacs.com/u/efrancone)\
**Post date:** [October 22, 2020, 5:26pm UTC](https://forum.genieacs.com/t/cpe-reboot-loop/1158/1 "2020-10-22T17:26:37Z")

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Hello I have an issue only with a few cpe… when I reboot them via API the onu get stuck on an endless loop of reboot but the genie request for it.  
For example:

curl -i ‘[http://xxx.xxx.xxx.xxx:7557/tasks/?query={“device”%3A"00259E-HG8326R-48575443BD6D5A5A"}](http://xxx.xxx.xxx.xxx:7557/tasks/?query=%7B%22device%22%3A%2200259E-HG8326R-48575443BD6D5A5A%22%7D)’   
-X POST   
–data ‘{“name”: “reboot”}’

I have an Event that only log and set periodic interval, I already trie too erase event but no changes…  
I will attach the .PCAP file [https://we.tl/t-ApTJSSRsCl](https://we.tl/t-ApTJSSRsCl)

2020-10-22T **16:58:37**.438Z [INFO] 10.20.8.183 00259E-HG8326R-48575443BD6D5A5A: Inform; cpeRequestId=“37” informEvent=“ **1 BOOT,M Reboo** t” informRetryCount=0  
2020-10-22T **16:58:37**.452Z [INFO] 10.20.8.183 00259E-HG8326R-48575443BD6D5A5A: ACS request; acsRequestId=“175513f7ff80000” acsRequestName=“ **Reboot** ”  
2020-10-22T16:58:37.510Z [INFO] 10.20.8.183 00259E-HG8326R-48575443BD6D5A5A: Script: Reinicio 1Boot  
2020-10-22T16:58:37.510Z [INFO] 10.20.8.183 00259E-HG8326R-48575443BD6D5A5A: ACS request; acsRequestId=“175513f7ff80200” acsRequestName=“SetParameterValues”  
2020-10-22T\*\*16:59:37.\*\*029Z [INFO] 10.20.8.183 00259E-HG8326R-48575443BD6D5A5A: Inform; cpeRequestId=“37” informEvent=“ **1 BOOT,M Reboo** t” informRetryCount=0  
2020-10-22T16:59:37.042Z [INFO] 10.20.8.183 00259E-HG8326R-48575443BD6D5A5A: ACS request; acsRequestId=“175514068bf0000” acsRequestName=“ **Reboot** ”  
2020-10-22T16:59:37.101Z [INFO] 10.20.8.183 00259E-HG8326R-48575443BD6D5A5A: Script: Reinicio 1Boot  
2020-10-22T16:59:37.101Z [INFO] 10.20.8.183 00259E-HG8326R-48575443BD6D5A5A: ACS request; acsRequestId=“175514068bf0200” acsRequestName=“SetParameterValues”  
2020-10-22T17:00:39.439Z [INFO] 10.20.8.183 00259E-HG8326R-48575443BD6D5A5A: Inform; cpeRequestId=“37” informEvent=“1 BOOT,M Reboot” informRetryCount=0  
2020-10-22T17:00:39.454Z [INFO] 10.20.8.183 00259E-HG8326R-48575443BD6D5A5A: ACS request; acsRequestId=“17551415c880000” acsRequestName=“Reboot”  
2020-10-22T17:00:39.512Z [INFO] 10.20.8.183 00259E-HG8326R-48575443BD6D5A5A: Script: Reinicio 1Boot  
2020-10-22T17:00:39.512Z [INFO] 10.20.8.183 00259E-HG8326R-48575443BD6D5A5A: ACS request; acsRequestId=“17551415c880200” acsRequestName=“SetParameterValues”  
2020-10-22T17:01:46.883Z [INFO] 10.20.8.183 00259E-HG8326R-48575443BD6D5A5A: Inform; cpeRequestId=“37” informEvent=“1 BOOT,M Reboot” informRetryCount=0  
2020-10-22T17:01:46.897Z [INFO] 10.20.8.183 00259E-HG8326R-48575443BD6D5A5A: ACS request; acsRequestId=“175514263f60000” acsRequestName=“Reboot”  
2020-10-22T17:02:46.636Z [INFO] 10.20.8.183 00259E-HG8326R-48575443BD6D5A5A: Inform; cpeRequestId=“37” informEvent=“1 BOOT,M Reboot” informRetryCount=0

Thanks

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<div class="post-metadata">

**Author:** ![mtarifa](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.genieacs.com/mtarifa/32/848_2.png) [@mtarifa](https://forum.genieacs.com/u/mtarifa)\
**Post date:** [November 10, 2020, 5:32pm UTC](https://forum.genieacs.com/t/cpe-reboot-loop/1158/2 "2020-11-10T17:32:51Z")

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Hello  
i had some similar issue, i fixed adding “-6 CONNECTION REQUEST” in other scripts:  
[https://forum.genieacs.com/t/genieacs-1-2-cpe-keeps-in-a-reboot-loop-sended-by-acs/](https://forum.genieacs.com/t/genieacs-1-2-cpe-keeps-in-a-reboot-loop-sended-by-acs/)

regards